Robert Brogden Buick GMC

I had just come from another GMC dealer in KC who I committed to buying a truck from and then sold that truck to someone else while I was driving to the dealership. Needless to say, I was frustrated b committed to buying a truck from and then sold that truck to someone else while I was driving to the dealership. Needless to say, I was frustrated but Jason helped and consulted me through buying our next new truck. Great experience!! More

The loaner car they gave me was dirty in the inside they had to clean it before I could use it. The solution they gave me to fix my problem with my car did not work. had to clean it before I could use it. The solution they gave me to fix my problem with my car did not work. More

I've bought multiple cars from this dealership. All staff are knowledgeable, courteous, and straight forward. If they don't have what you want, they'll try to get it for you. Service is excellent. staff are knowledgeable, courteous, and straight forward. If they don't have what you want, they'll try to get it for you. Service is excellent. More

My GMC dash lights come on sometimes and sometimes they don't. I took it in and showed the young lady my pictures with it running and no illumination on the dash and radio. Her resonse was totally unaccept don't. I took it in and showed the young lady my pictures with it running and no illumination on the dash and radio. Her resonse was totally unacceptable and apparently no one can trouble shoot anything unless the computer shows the problem. She asked if I was turning down the dimmer switch (twice) I'm 63 and know what a dimmer switch is. Left very unhappy. Joe More

Kristie was awesome even with the extended wait time. Only thing that I saw that bothered me was another couple having issue with a used car they purchased that had transmission failure and the sales ma Only thing that I saw that bothered me was another couple having issue with a used car they purchased that had transmission failure and the sales manager talked to them the entire time inside with reflective glasses on and I couldn’t believe how disrespectful and non-empathetic he was to their situation regardless if they bought the warranty during their purchase. That surprised me for this dealership. Other that that Kristie worked to help their situation after he left and she was perfect in her delivery and working with them to find a solution. FIVE STARS FOR KRISTIE!!!! More

Very pleasant experience. He gave us water and it was very hot so that was nice. Jason did a wonderful job. It’s a great day to be alive. very hot so that was nice. Jason did a wonderful job. It’s a great day to be alive. More

Great service work by Allison and her. Really quick service and checked over my vehicle for me. Definitely coming back and you should to. Thanks service and checked over my vehicle for me. Definitely coming back and you should to. Thanks More

Pres Taylor did a fantastic job making the process, from beginning to end, a very easy and stress free experience for my wife and I! beginning to end, a very easy and stress free experience for my wife and I! More

The service department at Robert Brogden Buick GMC has never let me down. My most recent experience with Kristie Brown and the rest of the service staff was impressive at the very least. Kristie got my never let me down. My most recent experience with Kristie Brown and the rest of the service staff was impressive at the very least. Kristie got my 2019 Silverado 3500 Diesel in and out in less than the time estimated. She also quickly researched warranty coverage on a failed part as well as providing a competitive quote on a set of new tires. I will be back. More

Clean and presentable facility. Very helpful and friendly staff. Fast and convenient, no pressure. I'll be going back again for my next vehicle also. staff. Fast and convenient, no pressure. I'll be going back again for my next vehicle also. More