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Robert Brogden Buick GMC

Olathe, KS

4.6
5,091 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,091 reviews

June 20, 2021

Trading in one vehicle for newer car. Gino was a dream to work with, we had been corresponding ahead of time, so no surprises. Terri in finance is THE best! More

by cwitt1958
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Leach, Tino Stowers
Jun 21, 2021 -

Robert Brogden Buick GMC responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Robert Brogden Buick GMC Team

June 19, 2021

Came to the dealership to look at an impala that had a great price. Stayed and ultimately ended up buying the impala because of the friendly, no pressure atmosphere. More

by carysa.waller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Obada Mustafa
Jun 21, 2021 -

Robert Brogden Buick GMC responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we are glad to hear that was the case for you on your recent visit to Robert Brogden Buick GMC. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Robert Brogden Buick GMC Team

June 19, 2021

Very fair deal. I was able to comfortably find a vehicle without the pressure and hassel most have unfortunately come to expect. Would definitlely be a repeat customer when it comes time for our next vehicl More

by jonjacques71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Sargent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Robert Brogden Buick GMC responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Robert Brogden Buick GMC Team

June 19, 2021

Fast, friendly service. Allison Leach was great to work with. Will be returning next week to buy four new tires. I have all my service needs done at this dealership. More

by leebaalman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Jun 21, 2021 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Robert Brogden Buick GMC Team

June 19, 2021

I had my car towed to this dealership on a Thursday night (instead of Christian Brothers), assuming they could probably handle the diagnostic and any parts needs much faster. Service department was too busy More

by LB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Jun 21, 2021 -

Robert Brogden Buick GMC responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Robert Brogden Buick GMC Team

June 19, 2021

Service dept broke my AC while diagnosing it and wanted to charge me $1100 to fix it. I refused and they still charged me $100 for breaking it for me. Thanks! More

by huskerfandude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristie Brown, Allison Leach
Jun 21, 2021 -

Robert Brogden Buick GMC responded

Thank you for leaving us this feedback. When diagnosing any AC concerns it’s protocol to do an evacuate and recharge the system in order to find the leak. Just xxxxxxx out the Freon to find the leak will cause not as much Freon to hold when we try to put it back in. We do notify customers of this diagnostic fee before taking action. If you would like to discuss this further or have any questions, please feel free to reach out to us directly. Thank you. Sincerely, The Robert Brogden Buick GMC Team

June 19, 2021

Awesome to work with. Very responsive, friendly and upfront dealings. Kept me informed on the Truck I ordered from Manufacturing thru delivery to my home in Tulsa. More

by ROY_HACKETT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Sargent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Robert Brogden Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Robert Brogden Buick GMC Team

June 19, 2021

Friendly, knowledgeable & very down to earth. Felt like i was at home. No stuffed shirts here. Will recommend to my family and friends and let my General Motors dealership rep know how well we were treated More

by KDYCHE1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tino Stowers
Jun 21, 2021 -

Robert Brogden Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

June 18, 2021

Brought my car in for oil change. Had a nail in the tire they said was irreparable. My husband and I did not agree with that conclusion and I wanted to take it and fix on my own. They were uneasy about doin More

by gibbsk
Customer Service
Recommend Dealer
No
Employees Worked With
Trudie pence de Leon, Kristie Brown
Jun 21, 2021 -

Robert Brogden Buick GMC responded

We appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. We'd like the chance to speak with you and hear your feedback regarding your visit. Please contact us at your earliest convenience. Sincerely, The Robert Brogden Buick GMC Team

June 16, 2021

Jeff was great to work work with during my purchase of a new Yukon XL AT4. Since they are in short supply in Texas, I had to purchase over the phone and Jeff was always on top of everything as far as answer More

by PAULFINCH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Alstatt, Todd Chenault
Jun 21, 2021 -

Robert Brogden Buick GMC responded

Paul, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Robert Brogden Buick GMC Team

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