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Robert Brogden Buick GMC

Olathe, KS

4.6
5,091 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,091 reviews

June 28, 2021

Straight forward, easy transaction. None of the normal car dealership shenanigan's. More

by NYork
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Carnes
Jun 28, 2021 -

Robert Brogden Buick GMC responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Robert Brogden Buick GMC Team

June 28, 2021

This is the second vehicle I've purchased from this dealership. I would definitely refer them to future buyers. More

by GARY.GRIDDINE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preskuf Taylor
Jun 28, 2021 -

Robert Brogden Buick GMC responded

Thank you for leaving us this great review, Gary. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Robert Brogden Buick GMC Team

June 27, 2021

Very clean and friendly dealership. They valued our time. They were efficient yet we never felt rushed. Wasn’t a lot of sit around and wait time like some dealerships. Jeff Allstatt did a tremendous More

by csauder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Sargent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Robert Brogden Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Robert Brogden Buick GMC Team

June 27, 2021

Very clean and professional dealership. Valued our time and was very efficient. More

by csauder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Alstatt
Jun 28, 2021 -

Robert Brogden Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Robert Brogden Buick GMC Team

June 27, 2021

Buying cars from dealerships can be stressful, but the team at Robert Brogden were friendly, helpful, and understanding. There’s a new car shortage right now, but Robert Brogden has a great inventory. More

by MARSHKYL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Sargent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preskuf Taylor
Jun 28, 2021 -

Robert Brogden Buick GMC responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Robert Brogden Buick GMC Team

June 26, 2021

Price was higher than advertised on-line. Trade in value was significantly less than offered in emailed received days earlier. After market warranty was not optional. Dealership advertised as provided to c More

by RLSTOLL
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Robert Brogden Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Robert Brogden Buick GMC Team

Jun 30, 2021 -

RLSTOLL responded

I'm not sure what else to say. All of the issues we raised above bothered us the more we thought about them. This is our second visit to Robert Brogden. After the first purchase we were so satisfied we came back. It didn't feel like the uncomfortable car buying experience we had in previous transactions but this last visit was completely different than the first. We felt like we were treated fairly the first time. The second felt like a typical bait and switch.

June 26, 2021

Was able to get in when needed and the work done in a timely manner. Friendly and efficient advisor would come back for future maintenance needed. More

by pkelley35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach
Jun 28, 2021 -

Robert Brogden Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Robert Brogden Buick GMC Team

June 26, 2021

Service was not as expected compared to prior visits to the dealership which has always been excellent in the past. Unsure what has changed recently. More

by CMMART4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Jun 28, 2021 -

Robert Brogden Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Robert Brogden Buick GMC Team

June 26, 2021

God bless you, That’s awesome, 😎 I bringing back my car 🚘 again…👏👏👏 More

by thebestheart25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Jun 28, 2021 -

Robert Brogden Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Robert Brogden Buick GMC Team

June 25, 2021

Very pleasant, non pressured, easy process. Jason was very helpful and would be happy to deal with him again. More

by Anna13682
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Carnes
Jun 25, 2021 -

Robert Brogden Buick GMC responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we are glad to hear that was the case for you on your recent visit to Robert Brogden Buick GMC. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Robert Brogden Buick GMC Team

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