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Robert Brogden Buick GMC

Olathe, KS

4.6
5,090 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,090 reviews

July 12, 2021

Completed another car purchase through a great dealership. This time it was for a used car with more room. We keep coming back to find the next vehicle. More

by olerock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preskuf Taylor
Jul 12, 2021 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

July 11, 2021

We always have a great experience at Robert Brogden. Whether it’s sales, service, or just getting air in our tires, we’ve always been treated very well. Highly recommend! More

by mthom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurora Reed
Jul 12, 2021 -

Robert Brogden Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Robert Brogden Buick GMC Team

July 11, 2021

Pres was great! They gave me all the info I needed to be able to make this purchase. They were informative but didn't try to sell hard. More

by trent14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preskuf Taylor
Jul 12, 2021 -

Robert Brogden Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Robert Brogden Buick GMC Team

July 10, 2021

The wait ended up being longer because of some recalls, but that was clearly communicated. Allison was also helpful determining warranty coverage for me and getting a windshield ordered. I also appreciate More

by tlosch
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Jul 12, 2021 -

Robert Brogden Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Robert Brogden Buick GMC Team

July 10, 2021

We brought our car in for tires leaks and unfortunately our car was placed on the rack incorrectly and the fuel filler neck hose was damaged. -concerned for other damage too. More

by BRIDGET9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristie Brown
Jul 12, 2021 -

Robert Brogden Buick GMC responded

Bridget, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Robert Brogden Buick GMC Team

Jul 23, 2021 -

BRIDGET9 responded

The surprise to us was that also the service team did not offer anything extra as an apology. We were given a loaner car for the days it took to be fixed but we didn’t even receive a coupon for a free oil change as an apology or way to get us back in to earn trust. I am concerned there were other damages to our car as it obviously teetered off one side of the rack.. More communication, care and confidence that if any other damage to our car frame or parts were found, they would take responsibility and fix it.

July 09, 2021

GMC took care of the safey recall in the estimated time frame. However I did not received a copy or reporte of the work performed un my vehicle More

by andresrmontes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Jul 12, 2021 -

Robert Brogden Buick GMC responded

Thank you for the great feedback, Andres! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Robert Brogden Buick GMC Team

July 08, 2021

Super professional knowledgeable people. Very friendly and very fast. Will be back again. Expected a sizable bill and happy to be surprised because work was done under power train warranty. More

by excgsw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Jul 12, 2021 -

Robert Brogden Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Robert Brogden Buick GMC Team

July 08, 2021

It was a pleasure buying my new Buick from Robert Brogden. Highly recommend this dealer. I enjoyed the experience. I would certainly buy my next Buick here More

by HOPKINSD51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousef Krichsati
Jul 12, 2021 -

Robert Brogden Buick GMC responded

It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those additional stars in the future. We look forward to hearing from you. Thank you! Sincerely, The Robert Brogden Buick GMC Team

July 08, 2021

Very friendly and accommodating experience. We were in and out pretty fast. This is the second car we have bought here. Would highly recommended to everyone. More

by LACEY M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Obada Mustafa
Jul 12, 2021 -

Robert Brogden Buick GMC responded

Thank you for leaving us this great review, Lacy. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Robert Brogden Buick GMC Team

July 07, 2021

Great prompt service! Work was done as promised. I will definitely be back for future service with Brogden. Thanks again for the good work on my truck! More

by ANDYVGORDON78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Jul 08, 2021 -

Robert Brogden Buick GMC responded

Andy, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the work performed on their vehicle. We look forward to seeing you again. Sincerely, The Robert Brogden Buick GMC Team

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