Robert Brogden Buick GMC

Great service adviser was very friendly and attentive got my Buick in and serviced in a timely manner, all the employees were nice and friendly my Buick in and serviced in a timely manner, all the employees were nice and friendly More

Vechile was there 2 days and they couldn't find anything wrong. Brought it home and vechile would not start next morning. Called and they had no idea what was wrong.i waited 4 hours ten left car and still d wrong. Brought it home and vechile would not start next morning. Called and they had no idea what was wrong.i waited 4 hours ten left car and still don't know what is wrong. More

First of all Process was easy, the Numbers guy was very polite and more helpful than the salesman. Not sure what his name is and did not see or recognize in the list below to rate. Why have us fill in th polite and more helpful than the salesman. Not sure what his name is and did not see or recognize in the list below to rate. Why have us fill in the Online credit app if nobody can pull it. Just to have us refill it out manually with sales person, I was in store, wife filled out online since she was not there. 3rd Vehicle purchased from here, this time I felt we were rushed once we signed the documents. I had to call and ask for things missing from Demo vehicle. Overall Service rep and Parts helped out. Just because we were prior customers there was no walk through of our vehicle, un-like the last time, this time we upgraded to a different vehicle. Again not happy. Vehicle is great, but as the buyer I should not have to notice things missing or when I call to inquire, the response is I will handle it, well it did not, until I called. I will not name my salesperson. More

The Service staff is fantastic. They do a great job taking care of their customers. Kristie runs a great department with top notch staff behind her! taking care of their customers. Kristie runs a great department with top notch staff behind her! More

I had a very difficult situation with my new 2021 truck. The GMC team and folks at Robert Brogden went to bat for me. Things will go wrong, it is how everyone steps up and helps that is important. Robert The GMC team and folks at Robert Brogden went to bat for me. Things will go wrong, it is how everyone steps up and helps that is important. Robert Brogden's team along with GMC corporate stepped up and got me back on the road. A special thanks to Kristie and Allison in service, Phil Skid and my new friends at GMC cooperate. I owe a thank you to all of them. I'm sure I was not the easiest guy to deal with but they found a way to make things right. Highly reccomend. More

As part of their rebates they have what they call a “Flash Sale”, and it was $2,500 dollar rebate. When negotiating final price I asked why the Flash Sale rebate wasn’t on list. I was told it has to “Flash Sale”, and it was $2,500 dollar rebate. When negotiating final price I asked why the Flash Sale rebate wasn’t on list. I was told it has to be a trade in that is re-salable. I did not have a trade in. When you look at the wording of “Flash Sale”, no where does it state you have to have a trade in. I was advised this is how the dealership interprets , flash sale. Very, very misleading. Both the salesperson and sales manager agreed. Very disappointed that way. More

Jason was very helpful and kind! He answered all of our questions. The whole car buying experience was efficient and enjoyable. Would definitely recommend to family and friends! questions. The whole car buying experience was efficient and enjoyable. Would definitely recommend to family and friends! More

The whole car buying experience was Very Quick and easy. Helpful when answering questions and knew the answers. Knowledge and friendly staff when you come in the door Helpful when answering questions and knew the answers. Knowledge and friendly staff when you come in the door More

Preskuf Taylor was a huge help in our buying experience. Highly recommend working with him. Overall everyone was very kind and easy to work with. Highly recommend working with him. Overall everyone was very kind and easy to work with. More

Pres Taylor was amazing to work with and very helpful!!! He explained everything and was willing to answer any questions we had. Will recommend to others! He explained everything and was willing to answer any questions we had. Will recommend to others! More