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Robert Brogden Buick GMC

Olathe, KS

4.6
5,090 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,090 reviews

August 25, 2021

Pres was wonderful to work with, and had everything ready when we arrive. Terrie in finance was extremely helpful and informative. They both made the process easy and efficient and well worth the almost 4 ho More

by ELORENZ1210
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preskuf Taylor
Aug 27, 2021 -

Robert Brogden Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Robert Brogden Buick GMC Team

August 24, 2021

Completely satisfied with the whole experience from the online inquiry to handing us the keys, I noticed a couple of very small smudges in the paint, the detail department did an excellent job of handling More

by CLAYTON.OXLEY74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Hundley , Jeff Alstatt
Aug 26, 2021 -

Robert Brogden Buick GMC responded

Clayton, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Robert Brogden Buick GMC Team

August 24, 2021

Very good experience. It was painless, they took care of everything and made sure the new vehicle was ready for me to pick up by that day. More

by fordustick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preskuf Taylor
Aug 26, 2021 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

August 23, 2021

These ladies are amazing! Led by a competent service manager, Christie, I will trust them with my car every time! They made sure my car was safe, brakes working properly and I was satisfied. More

by Sweany8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach, Aurora Reed
Aug 23, 2021 -

Robert Brogden Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Robert Brogden Buick GMC Team

August 23, 2021

My service advisor, Allison, was friendly, professional, and informative while my vehicle was in the shop. She kept me advised as to the progress, and I left a satisfied customer. More

by cemeyers
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allison Leach
Aug 23, 2021 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Robert Brogden Buick GMC Team

August 22, 2021

The service as Robert Brogden was great! It was unfortunate that I didn’t have my car for a few days but they helped ease the pain by getting it done as quickly as possible! They also kept me updat More

by Sheryl Clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach, Aurora Reed
Aug 23, 2021 -

Robert Brogden Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Robert Brogden Buick GMC Team

August 22, 2021

Fabulous service work!!Quick an easy to make an Fabulous service work!! Quick an easy to make an appointment. They understood my issue. Kept me informed of the status and completed the work as More

by mjansen911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach, Aurora Reed
Aug 23, 2021 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Robert Brogden Buick GMC Team

August 21, 2021

The attendants were certainly busy, and they were sure to let everyone know that they were with frequent complaining. My particular attendant however was very nice and did not partake. The technicians left a More

by Joshdpowers
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Don't recall
Aug 23, 2021 -

Robert Brogden Buick GMC responded

Josh, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Robert Brogden Buick GMC Team

August 21, 2021

Jason in sales went above and beyond to ensure our issue, which happened after service hours on a Saturday, was resolved. Service manager Christie was friendly, courteous and professional. She kept us in the More

by NND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Jason Carnes
Aug 23, 2021 -

Robert Brogden Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Robert Brogden Buick GMC Team

August 21, 2021

Very nice and intelligent sales team. Finance it was a breeze as well. They made sure the new everything I need to know about the vehicle and pricing. Very helpful More

by BENTEAMONE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Sargent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Alstatt
Aug 23, 2021 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

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