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Robert Brogden Buick GMC

Olathe, KS

Overview
Employees
Reviews
Vehicles
4.7
5,413 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,413 reviews

April 16, 2022

It is hi tec. I was there to get oil change on engine and transmission. They had a driver take me home as they worked on my truck. More

by joconnor39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
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Apr 18, 2022 -

Robert Brogden Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Robert Brogden Buick GMC Team

April 15, 2022

Found exactly what I was looking for and Jeff was great to work with! Thanks! More

by KRISTA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Alstatt
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Apr 18, 2022 -

Robert Brogden Buick GMC responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Robert Brogden Buick GMC Team

April 15, 2022

It was an easy purchase. We did everything over the phone except pickup and it was all handled professionally and efficiently. More

by angela32
Recommend Dealer
Yes
Employees Worked With
Jeff Alstatt
Report | Print
Apr 18, 2022 -

Robert Brogden Buick GMC responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Robert Brogden Buick GMC Team

April 12, 2022

prompt scheduling, good communication during the visit. the work appears to be excellent, very comprehensive. More

by rnisaacson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
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Apr 14, 2022 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

April 12, 2022

We make an appointment to get our oil changed and Brogden employees are very good at honoring that and doing a fantastic job. More

by CCGRANDPARENTS24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa Smith
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Apr 14, 2022 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Robert Brogden Buick GMC Team

April 11, 2022

Over the past 4 to 5 years we have made multiple purchases each year. Phil typically takes care of me and he makes my job much easier. From a quick price quote each year to the ordering and delivery More

by Rick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PHILLIP MILLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2022 -

Robert Brogden Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Robert Brogden Buick GMC Team

April 10, 2022

They said my cabin filter was yellow and recommended to change next time. Lol I just changed it last week, so a bold face lie….Doesn’t make me trust them to be honest. More

by MERLOTBAILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young newbie, Kristie Brown
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Apr 11, 2022 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Robert Brogden Buick GMC Team

Apr 11, 2022 -

Robert Brogden Buick GMC responded

Thank you for this feedback. We’re glad our Service Manager was able to connect with you offline. We appreciate the opportunity to rectify the situation and look forward to seeing you again at your next appointment.

Apr 12, 2022 -

MERLOTBAILEY responded

Dealership explained this was a confusion. Not sure if they told me the wrong info.

April 08, 2022

Always fast and efficient on my oil changes. Thank you for always being reliable! I appreciate it More

by ALEATHERBURY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurora Reed
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Apr 08, 2022 -

Robert Brogden Buick GMC responded

Thanks for your perfect review, Aleatherbury! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Robert Brogden Buick GMC Team

April 08, 2022

Very nice and pleasant to work with. Good coupons. Nice waiting area with snacks and water. More

by JGAFFNEY1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Report | Print
Apr 08, 2022 -

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Robert Brogden Buick GMC Team

April 08, 2022

Great service and communication. There are never any surprises when it comes to dealing with the service department More

by cludwick12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Report | Print
Apr 08, 2022 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

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