Robert Brogden Buick GMC

From purchase to maintaining my vehicle Brogden dealership has been awesome. This time I needed warranty work and it was easy and great. Thanks dealership has been awesome. This time I needed warranty work and it was easy and great. Thanks More

It’s nice I had at Robert Brogdon on Saturday was wonderful everybody’s very helpful everybody was very easy-going and the process went pretty fast the reason I was there is because I brought my 2014 wonderful everybody’s very helpful everybody was very easy-going and the process went pretty fast the reason I was there is because I brought my 2014 Buick encore in with a water pump issue but I decided to trade it in and buy a brand new car so thank you very much for your time and thank you very much for your help I appreciate Robertcole More

I’m very pleased with staff and service. My new place for service in Olathe. service in Olathe. More

Jake was very helpful and efficient. I got there at 4:30 and said I needed to buy the car and be out of there by 6:00. I left at 6:05. I was pretty amazed it got done that quickly. I left a few things in my and said I needed to buy the car and be out of there by 6:00. I left at 6:05. I was pretty amazed it got done that quickly. I left a few things in my trade-in and Jake delivered the items to me at work. Also pretty amazing. It's the 4th car I've bought from you all and I've been very pleased with all your employees in every case. I love your service department too. More

Timing and oversight issue. Both remedied to my satisfaction. My past experience has been better. satisfaction. My past experience has been better. More

The experience was awesome and Ryan did an amazing job. I am very satisfied. I love my new Buick Encore GX. am very satisfied. I love my new Buick Encore GX. More

Tino was awesome to work with and very knowledgeable! Tino was awesome to work with and very knowledgeable! Would work with him again. Perfect! Tino was awesome to work with and very knowledgeable! Would work with him again. Perfect! More

Well I wish I came to know what went wrong with my car . I spent lot of money to repair my car but didn't get repaired. I was disappointed. Tino was friendly and wonderful as sales person. I spent lot of money to repair my car but didn't get repaired. I was disappointed. Tino was friendly and wonderful as sales person. More

I have been very happy with most of my experiences from the dealership and planned to purchase a new car from you in the near future. However, my recent experience with the service manager has left me que the dealership and planned to purchase a new car from you in the near future. However, my recent experience with the service manager has left me questioning my decision. I have worked in the customer service field for numerous years and never would I tell a customer of over 6 years to take my business elsewhere when simply questioning a repair needed. I wanted to understand how a reputable dealership could make a suggestion for a repair that was not necessary at a different establishment. I wanted to understand the dealerships standards and protocol. What I received was a very combative and rude service manager that told me I could just find someone else to service my car. I just wanted to understand and was not trying to accuse the dealership of anything. But she immediately jumped to the assumption of the service men lying. Which I find funny, has this happened before? Is that why she is so quick to assume I was accusing you of false repairs? I never said this. At this time, I do not know what I will do going forward. I have been very happy bringing my car to the dealership but if I'm going to be told to go somewhere else when voicing one small concern, perhaps I should. Time will tell. More

Jake is the best! Understands our needs and always delivers! Terrie is always a great help also! delivers! Terrie is always a great help also! More