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Robert Brogden Buick GMC

Olathe, KS

4.6
5,090 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,090 reviews

January 14, 2022

Robert Brogden Buick GMC made sure that I was completely satisfied with my purchase and answered any questions I had after the sale. More

by ERICAKEMMERER76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tino Stowers
Jan 18, 2022 -

Robert Brogden Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Robert Brogden Buick GMC Team

January 14, 2022

Oil change, inspection, and tire rotation was completed in a timely manner while waiting in the service lounge. More

by Cary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Waller, Advisor
Jan 18, 2022 -

Robert Brogden Buick GMC responded

Cary, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Robert Brogden Buick GMC Team

January 13, 2022

Their service was excellent. The salesmen were very helpful and knowledgeable when I traded vehicles More

by AEMARS44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Louis
Jan 14, 2022 -

Robert Brogden Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Robert Brogden Buick GMC Team

January 13, 2022

The Service Department at Robert Brogden Buick GMC is always great to work with. yes More

by BSMITH43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALYSSA WALLER, Kristie Brown, Allison Leach
Jan 14, 2022 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Robert Brogden Buick GMC Team

January 11, 2022

I appreciate them fitting me in for my oil change I didn’t have an appointment, they knew I was in vacation and had limited time so they worked fast More

by VETTERAN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach
Jan 12, 2022 -

Robert Brogden Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Robert Brogden Buick GMC Team

January 11, 2022

Great team of professionals that quickly identified what was important to me as a car buyer and focused on those things. My experience with Brogden GMC was exceptional from start to finish. More

by lonniek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Lewis
Jan 12, 2022 -

Robert Brogden Buick GMC responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Robert Brogden Buick GMC Team

January 11, 2022

Arrived late Friday and needed oil change service. I did not have an appointment. This team was great. This was like family. Graciously took care of it all. THANKS! More

by astimegoesby76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Jan 12, 2022 -

Robert Brogden Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Robert Brogden Buick GMC Team

January 10, 2022

My sales person was Tino Stowers, Tino did an excellent job working through the sales process, arriving at a great price, informing me about by new vehicle, and service after the sale. I wouldn't hesitate More

by mcgroder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Sargent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Nemechek, Tino Stowers
Jan 12, 2022 -

Robert Brogden Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Robert Brogden Buick GMC Team

January 07, 2022

Said it would take 2 hours and took 3. Tried to make this appointment 3 times. First time no responds to my email.. Second responds that she no longer worked there. Then I tried again and she responded and s More

by pcmorley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristie Brown, Allison Leach
Jan 10, 2022 -

Robert Brogden Buick GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, The Robert Brogden Buick GMC Team

January 07, 2022

They are pushy, don't listen to what you say, and when you get to finance you better just plan on spending the day there More

by KGARLACH
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter Sargent
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Obada Mustafa
Jan 10, 2022 -

Robert Brogden Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, The Robert Brogden Buick GMC Team

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