Robert Brogden Buick GMC
Olathe, KS
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great customer service at Brogden - I have been coming here for 10 years. The service people are always very friendly and get you in and out quickly for oil change/tire rotation service. here for 10 years. The service people are always very friendly and get you in and out quickly for oil change/tire rotation service. More
Jake and Don were very easy to work with. They were patient with us while we made our decision. patient with us while we made our decision. More
Christy the service department manager provided the worst customer service I’ve experienced all year. Specifically, she is a poor listener, frequently cut me off as I tried to describe an issue, her tone is customer service I’ve experienced all year. Specifically, she is a poor listener, frequently cut me off as I tried to describe an issue, her tone is completely confrontational and inappropriate. It took quite a bit of restraint on my part not to stoop to her level of communication. We purchased a brand new vehicle that cost close to 100k from Robert Brogden and we were very disappointed to have our first service experience be such a negative one. When you are selling vehicles in the luxury arena, the service needs to match. On a positive note, Aurora was excellent. She was kind and cordial…and I could tell she wanted us to have a positive experience. More
Ryan had my dream car waiting for me at the door when I arrived which made the test drive process super fast and I felt extremely catered to! After I made the, quick, decision to purchase Ryan worked quick arrived which made the test drive process super fast and I felt extremely catered to! After I made the, quick, decision to purchase Ryan worked quickly with his finance partner, Don, to pull numbers and prepare the offer! I was in and out of the dealership with my dream car, in the right price range, in 2 HOURS! I could not be more appreciative of Ryan, Don, and the entire team at Robert Brogden for making my 3rd GMC purchase a complete success. I’m sending my husband down there for a new truck soon! Thanks again! :) More
The service rep was attentive to my concerns and communicated what the problem areas were with my car in a clear, concise fashion. communicated what the problem areas were with my car in a clear, concise fashion. More
Very helpful friendly staff. Did not waste my time . They helped me get wanted and needed quickly They helped me get wanted and needed quickly More