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Robert Brogden Buick GMC

Olathe, KS

4.7
5,420 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,420 reviews

January 05, 2023

Ryan O’Connor is wonderful. So very helpful. He showed me how everything in my car works. And he delivered it to me too! More

by kathleen.lightfoot
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Robert Brogden Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Robert Brogden Buick GMC Team

January 04, 2023

Worked with Zella Rudolph on the purchase of a new GMC 3500 Denali....Zella was awesome and made sure I received the best deal possible. It's employees like this that make a dealership worth returning to More

by Dave M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian , Zella Rudolph
Jan 06, 2023 -

Robert Brogden Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Robert Brogden Buick GMC Team

January 02, 2023

I’ve been a loyal customer since 2012. The last two times I was in for oil change and tire rotation I’ve been told my tires didn’t need to be rotated. That’s what I brought it in for. I bo More

by CYGRINDLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not going to name drop
Jan 03, 2023 -

Robert Brogden Buick GMC responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. We would appreciate hearing more about this issue so that we may work together to make amends. Please contact us at your earliest convenience. We hope to hear from you soon. Sincerely, The Robert Brogden Buick GMC Team

January 02, 2023

I am a lifelong owner and collector of exclusively GM vehicles. Have owned a least 20 over my lifetime so far and currently own 4. Brought vehicle in for a warranty repair. Was told the part/issue was no More

by Ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toby W - Service Manager
Jan 04, 2023 -

Robert Brogden Buick GMC responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience and learn more. We look forward to hearing from you. Sincerely, The Robert Brogden Buick GMC Team

January 01, 2023

Your salesman Levi was very helpful from the first call I made to dealership and all the way to end of deal. Made it especially easy since I drove down from Iowa. The recommendation from Brent Peterson More

by nicholas2715
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Dinsmore
Jan 04, 2023 -

Robert Brogden Buick GMC responded

Nicholas, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Robert Brogden Buick GMC Team

December 31, 2022

All of the techs in the Service Center have done the best work they have done for me since 2016. I am sure they will keep it up!! More

by kenp27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor: Steve Gardner and Tech: Jacob Osburn in Service did a great job.
Jan 03, 2023 -

Robert Brogden Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Robert Brogden Buick GMC Team

December 31, 2022

First time purchasing here. Was a great experience. Jeff was awesome through the entire process. More

by ekerr88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian , Jeff Alstatt
Jan 03, 2023 -

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Robert Brogden Buick GMC Team

December 31, 2022

The sevice and the work was done well but the price has gone up to much. and oil change almost 100.00 is to much. sorry More

by sweettooth1040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Robert Brogden Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Robert Brogden Buick GMC Team

December 31, 2022

2nd car purchased at Brogden. Very satisfied with the overall experience! Will probably buy from Brogden again More

by GREG@SBIZKC.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
Jan 03, 2023 -

Robert Brogden Buick GMC responded

Greg, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Robert Brogden Buick GMC Team

December 31, 2022

Wonderful people that provide great service. They treat you like family. Will buy our next GMC from these guys. More

by shastings98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PHILLIP MILLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Sargent
Jan 03, 2023 -

Robert Brogden Buick GMC responded

Thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, The Robert Brogden Buick GMC Team

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