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Rob Lambdin's University Dodge RAM
Davie, FL
1,195 Reviews
We’re glad you took the time to stop by our University Dodge website. Sometimes it can feel a bit daunting to navigate an auto manufacturer or dealership page, and we thank you for taking a look around. Let us repay the kindness by showing you the many great vehicles consumers can find when shopping for Dodge or Ram.
We have new vehicles, we have used vehicles, and we have a friendly sales staff to answer any questions while you search through our ever growing inventory. Not sure what you’re looking for but have a vehicle to trade in for a little help with a down payment? Get a quote for the worth of your car and your desired vehicle. Our auto financing team is also experienced with helping consumers get an auto loan with a great rate.
At University Dodge, we strive to put only the most accurate and up-to-date information on the web. Browse through our blog articles, or feel free to give us a call. You can contact us with any questions you have. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,195 reviews
Verified Customer
February 10, 2024
The “Express Service” sign should be taken off the building. An oil change and software update took 4+ hours. The service advisor did not keep me updated and was nowhere to be found. I had to seek out building. An oil change and software update took 4+ hours. The service advisor did not keep me updated and was nowhere to be found. I had to seek out a manager for answers. The he amenities here are poor with almost no indoor seating. More
by sean.florence
Employees Worked With
No idea
February 10, 2024
Claude helped us find a vehicle just right for our needs and get us a great deal. and get us a great deal. More
by BARKER.DAVID
February 09, 2024
The dealership always looks after it's customers no matter who. Would always recommend this dealer. matter who. Would always recommend this dealer. More
by johnny
Employees Worked With
February 07, 2024
If I could give a Lower grade I would. I paid $2000 and the very same day my car ran hot. Returned that day and for more than a week your techs were supposed to be working on my car. Again I paid $2000 and the very same day my car ran hot. Returned that day and for more than a week your techs were supposed to be working on my car. Again my car was not fixed. Your dealership took nearly 3 months to say that I needed a new engine that your associate quoted for over $17,000. Very disappointing to have my car serviced at your location. More
by DYOUNG9258
Employees Worked With
Pierre Anderson
January 31, 2024
I went to purchase a 2023 Ram 3500, they quoted me for $65,000 out of the door. I offered $64,000 sales person Alvin told me they can do $65,000 out of the door. Next day I called and told them I’ll do $6 $65,000 out of the door. I offered $64,000 sales person Alvin told me they can do $65,000 out of the door. Next day I called and told them I’ll do $65,000 and now they’re telling me sorry $66,240. This is a very bad faith of doing business. Beware of what price you guys agree and make sure that what writing on the contract you’re signing. Don’t waste your time to go see a vehicle, even you agree on a price they change always! More
by Gorkem
Employees Worked With
January 12, 2024
If i could put a negative star for the rating I would. We took my husbands truck here on Dec 1, 2023 for a warranty repair of a leaking gasket which was originally done Jan 6, 2022. Was told directly that We took my husbands truck here on Dec 1, 2023 for a warranty repair of a leaking gasket which was originally done Jan 6, 2022. Was told directly that if I called the shop I would not get an answer to call Andrew directly. He gave me his cell phone number. After not being able to reach him I drove to Dodge. I spoke with Artie he looked into the issue with the truck. He gave me his cell phone number and told me he was brought over to dodge to fix the issues with the service dept. The only way I was able to reach anyone at Dodge was to reach out to Artie and he would have to tell Andrew to call me. Was told on Monday Dec 4 they were waiting on a lift to free up and that the truck should be looked at before Wednesday. If that’s the case why was I told to bring the truck in Friday Dec 1. To sit there 5 days with nothing being done. Finally received a call from Andrew Dec 6 he wanted approval for a repair for $4156.89. I asked for an estimate / breakdown for my repair. I asked multiple times to have it emailed to me. Never received after waiting for over an hour. Had to drive to Dodge for the 2nd time just to get some answers. Andrew stated they were not able to print the breakdown of the estimate that the printer was broken. I was finally sent a link that expired before I even opened it . I finally received one but didn’t breakdown much information even stated at the bottom “no issues were found.” Finally told the water pump needed to be changed. I approved that work. After more texts trying to get answers with no responses had to drive down there yet again. This is 3 times and this is customer service? Artie assured me that they were getting the water pump orderded. Tuesday Dec 19. ( after almost 3 weeks) of my truck being there I text Andrew again with no response had to get ahold of Artie to have him tell Andrew to call me. He finally text me and stated he dropped the water pump off to the tech and the tech should be starting on it later that day or early the next morning. Friday Dec 22 went to pick up my truck paid $1150.60. Drove down the street truck started overheating. It went to 246 degrees. I drove it back to Dodge the truck did not even go there in the first place for overheating. So now my truck has been there for 3 weeks now back in the shop. Artie got me a rental cause of all the trouble and now yet another issue I never had before. Now I am being told it’s the radiator and thermostat. Why was this not checked in the first place, when they said it was the water pump. This is all xxx backwards. I went on Dec 29 and spoke with Artie, and Andrew. He was going to speak to the mechanic to figure out what problem now and why things were not checked out properly in the first place . It’s sad and very pathetic that I have to reach out multiple times a day just to find out what is going on with my truck or I have to drive down there. What kind of customer service is that. I was also told by Mike the parts and service director that all my parts that were removed from my truck would be put in the bed of the truck. That never happened. Finally Jan 4 after over 1 month of not having my truck I went to pick it up. Only to be treated like crap when I came in to pay my now $2680.15 bill. In total i paid $3830.85. My truck is still overheating after almost $4000.00. My head gasket is blown now, I have to find another shop to repair what they screwed up. I wonder how many other people they have screwed over. I had the worst customer service experience here. I have never worked so hard to have my truck fixed. I should have been able to drop it off without feeling like I have been totally ripped off. I do not trust anyone here and would never bring my truck back here even drive in the parking lot. More
by LauraD5875
Employees Worked With
Artie Rosenthal
January 06, 2024
Ray Lugo is a sleaseball. We were talking with him to purchase a truck and the whole time he just strung us along because there was another buyer and he couldn't be honest abo We were talking with him to purchase a truck and the whole time he just strung us along because there was another buyer and he couldn't be honest about it. He wrote up a buyers order and said he would email it the same day but we never got it. We called the next day and he finally emailed it. We would ask questions about the deal and he would take 2+ hours to respond and was in a hurry to get off the phone. Then he gave us some xx that he was waiting on a quote for a shipping price. The next day he called to say it had sold. He should have just been honest from the beginning instead of stringing us along. Do not ever do business at this dealership and avoid Ray at all costs. More
by m1071
Employees Worked With
