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Group 1 Subaru Rivertown

Columbus, GA

4.7
356 Reviews

1661 Whittlesey Road

Columbus, GA

31904

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Showing 356 reviews

January 18, 2026

I don’t normally take the time to respond or rate companies but I feel this dealership, Subaru of Bradley Park in Columbus, Georgia deserves my time and energy to let others know about the superb wor More

by ankabia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Jan 20, 2026 -

Group 1 Subaru Rivertown responded

Hi, thank you for taking the time to leave a review for us at Group 1 Subaru Rivertown. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 11, 2026

Service rep. gave so many excuses ,under staff, a loose dog in shop,and unprofessional. More

by pheodismeadows2@gmail.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Young Caucasian bearded man
Jan 17, 2026 -

Group 1 Subaru Rivertown responded

Thank you for your feedback. We're sorry for the frustration you experienced during your visit. We understand the wait time was longer than expected and apologize for the inconvenience. While we always strive to provide timely and professional service, there are occasions when staffing and workload can impact service times. Your comments have been noted, and we appreciate you bringing this to our attention as we work to improve the overall experience for our customers. Jamie Stitcher Service Director - Group 1 Subaru Rivertown dstitcher@group1auto.com

January 09, 2026

Quick and easy service appointment. Handled professionally and provided communication during the appointment. Thank you More

by teresa.hauck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy
Jan 11, 2026 -

Group 1 Subaru Rivertown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Subaru Rivertown! Feel free to reach out to us if you need anything. Have a wonderful day.

January 07, 2026

First time using this dealership. .Jamie, the service manager, is awesome.. I'll definitely use them again More

by Kvcanaday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Jan 09, 2026 -

Group 1 Subaru Rivertown responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 01, 2026

Who drives up on Christmas Eve with "Engine Check" and they fix it right there that day?!?! I've owned my Subaru x 6 yrs and the service is Incredible always!!! More

by ashirey136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aden
Jan 03, 2026 -

Group 1 Subaru Rivertown responded

Hello, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

December 31, 2025

Always professional, friendly, and to the point. What more can you ask for? We love the Subaru dealership at Columbus Georgia. So glad we chose them when we purchased our 2024 Subaru Outback. Th More

by tuckerbee28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aden
Jan 01, 2026 -

Group 1 Subaru Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 30, 2025

The team at Rivertown Subaru were very responsive from my first online inquiry until the deal was made. Adam was eager to find my suitable car and was patient with my specific requirements . The GM gave me t More

by bobbedouglas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam, Brandy, the GM
Jan 01, 2026 -

Group 1 Subaru Rivertown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Subaru Rivertown! Thanks again for the recommendation, and have an amazing day!

December 29, 2025

Finance person BM is kind of condescending. If it wasn't for Mr. Lopretto, I probably would not have purchased the car. The lady whoni assume was the branch manager was nice and a business prof More

by Cd.corey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam Lopretto
Dec 30, 2025 -

Group 1 Subaru Rivertown responded

Thank you for sharing your experience. We regret that the interaction felt condescending, as that is never our intention. We value respectful communication and will review this internally to ensure we continue providing a positive experience for every customer. We'd welcome the chance to speak with you directly. Thank you! Danyela Olivares General Manager - Group 1 Subaru Rivertown Dolivares@Group1Auto.com

December 24, 2025

Great customer service. Went above and beyond to fix my issue. Greatly appreciated the help More

by Nina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
Dec 24, 2025 -

Group 1 Subaru Rivertown responded

Hello Nina, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 21, 2025

They treat me courteously and professionally. They have conducted all service for my wife’s Subaru Ascent Touring since we bought it in 2019, and I believe they have always done needed work and d More

by Ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aden plus tech
Dec 22, 2025 -

Group 1 Subaru Rivertown responded

Ross, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

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