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Group 1 Subaru Rivertown

Columbus, GA

4.7
406 Reviews

1661 Whittlesey Road

Columbus, GA

31904

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Showing 406 reviews

August 31, 2026

Always exceptional service. I could not be happier with my crosstrek. Thank you Subaru Rivertown More

by Angierdrury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 02, 2026 -

Group 1 Subaru Rivertown responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 31, 2026

Did not care for noise factor in lobby of awful elevator music🤮….did not care for music at all …nada…simply annoying choice More

by foxnashnik
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy💕 gets a A+ for service
August 31, 2026

1st time there. Did oil change and rotates tires and did extra things needed during inspection More

by David Hay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy Maher and gentleman in office next to her
August 29, 2026

Informative , professional , helpful and friendly . I would highly recommend this dealership to all my friends More

by mabhoffman4713
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam and Tyler
Aug 31, 2026 -

Group 1 Subaru Rivertown responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2026

Had service performed today. No issues. Everyone friendly and helpful as per usual. It's a pleasure to bring my car and for service More

by edaniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy and Hunter
Aug 29, 2026 -

Group 1 Subaru Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 15, 2026

Great service. Everyone is friendly. Makes going to dealership pleasant! I would recommend Group 1 Subaru to anyone looking for a new car. More

by rmweidler21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Aug 16, 2026 -

Group 1 Subaru Rivertown responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

August 15, 2026

Christy Love and Brandi helped me choose a 2026 Hybrid and it was the BEST car buying experience I have had as a 55 year old woman. There was no pressure, just genuine help from Christy to help me choose More

by VIcky G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christy Love
Aug 16, 2026 -

Group 1 Subaru Rivertown responded

Hi Vicky, we're happy you found our staff to be so supportive during your experience here at Group 1 Subaru Rivertown. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 06, 2026

Service had no follow. I was there for 4 hours with no updates. Texted the tech and she did not reply. I tried calling her and got Aaron. I told him what was going on and More

by enterpriserepair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany ( no follow through) Aaron (excellant)
Aug 08, 2026 -

Group 1 Subaru Rivertown responded

Hi, we sincerely apologize that your experience with our service department did not meet your expectations. We pride ourselves on clear communication and quality auto care, and it sounds like we missed the mark here. We also thank you for your input and will be sharing this review with our team to improve our service department. Chris Cassidy Service Director 706-780-4403

July 26, 2026

Very pleasant and comfortable waiting area ! Everyone is very professional and keep you informed of your car’s status . You do have wait but so does everyone ! More

by Aracelisamw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember though he was very good
Jul 29, 2026 -

Group 1 Subaru Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 24, 2026

Took my Forester by because check engine light was on. The service person knew the problem which was loose gas tank lid. I had already tightened the lid but he said the had to reset the trouble shoot li More

by Larryp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
Jul 26, 2026 -

Group 1 Subaru Rivertown responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Subaru Rivertown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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