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Group 1 Subaru Rivertown

Columbus, GA

Overview
Reviews
Vehicles
4.7
395 Reviews
Call Dealership (706) 322-9927
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1661 Whittlesey Road

Columbus, GA

31904

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Showing 395 reviews

July 03, 2026

Have been going here for over 14 years and am happy with everything except how hard it is to talk to one of the service personnel at the dealership - get rid of the automated system / call center setup. More

by Domedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aden Farthing
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Jul 06, 2026 -

Group 1 Subaru Rivertown responded

Thank you for your continued loyalty over the past 14 years. We truly appreciate your trust in our team. We also understand your frustration with the automated phone system and appreciate you sharing your feedback. Your comments will be reviewed as we continue looking for ways to improve communication and accessibility. We look forward to serving you again.

July 02, 2026

Everyone was very polite and professional from the time I arrived and until I left. The service of my car was completed in the time quoted. More

by Beanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't get the names
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Jul 04, 2026 -

Group 1 Subaru Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 01, 2026

Everyone at this dealership was wonderful and easy to deal with. The process went smoothly More

by prissymw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray
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Jul 02, 2026 -

Group 1 Subaru Rivertown responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Subaru Rivertown. Please don't hesitate to reach out if there's anything additional we can do for you.

June 16, 2026

The service department was exceptional. Aiden was a very supportive service advisor. The work I had done was completed in a timely manner.. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden
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Jun 17, 2026 -

Group 1 Subaru Rivertown responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2026

Service department was very prompt, professional and kept me informed. Thank you for the great service! More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Report | Print
Jun 17, 2026 -

Group 1 Subaru Rivertown responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 02, 2026

Great team, and will help you get what you really want. Treats you like family and remains patient with you. More

by shep205
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandee, Christy
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Jun 03, 2026 -

Group 1 Subaru Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

May 12, 2026

The dealership is nice, and the staff are helpful and professional. The service was completed on my car within the given time frame. More

by Cody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Stitcher
Report | Print
May 14, 2026 -

Group 1 Subaru Rivertown responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

May 12, 2026

Very clean and friendly dealership! Service is fast and thorough. All employees are delightful and welcoming. I felt like I was at home. More

by Laura Lee Rockstar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Report | Print
May 14, 2026 -

Group 1 Subaru Rivertown responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

May 04, 2026

Purchased a New Subaru Forester limited Last Friday. Everyone was professional and very helpful. Made buying easy. More

by Bwfuller3041
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christy Smith
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May 14, 2026 -

Group 1 Subaru Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 29, 2026

I always get great service from the staff. They’re very knowledgeable and very courteous. More

by Janie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and Service Manager
Report | Print
May 14, 2026 -

Group 1 Subaru Rivertown responded

Hi Janie, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

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