Group 1 Subaru Rivertown

Service is not honest and tries to upsell you by claiming an air filter is a critical replacement. an air filter is a critical replacement. More

Consistent on what they offer and no pressure when communicating services. They bring a pro atmosphere communicating services. They bring a pro atmosphere More

Employees are helpful and courteous. They get you in and out quickly. Location is comfortable and clean. They get you in and out quickly. Location is comfortable and clean. More

Excellent service! Amber always keeps me informed and is considerate of my schedule and needs Amber always keeps me informed and is considerate of my schedule and needs More

I love the comprehensive inspection with video. Almost every time I go in they find something that needs attention and luckily most of the time it’s under warranty. Almost every time I go in they find something that needs attention and luckily most of the time it’s under warranty. More

Treated very nice. Polite staff and knowledgeable. Also very timely in servicing car and keeping you updated on the status of your vehicles Polite staff and knowledgeable. Also very timely in servicing car and keeping you updated on the status of your vehicles More

⭐️⭐️⭐️⭐️⭐️ Subaru of Columbus is hands down the best shop around! I’ve trusted them with my vehicles for years because they always go above and beyond. They treat me like family every single time, and i shop around! I’ve trusted them with my vehicles for years because they always go above and beyond. They treat me like family every single time, and it shows in the level of care they put into their work. Most recently, I brought in my wife’s Yukon for major repairs, and their team absolutely delivered. They replaced the entire front end and had it finished in just 48 hours 🙌🙌🙌. That kind of speed, attention to detail, and commitment to doing things right is rare to find. I can’t say enough good things about Subaru of Columbus, the team truly knows how to do it all, and time and time again they’ve earned my trust. If you’re looking for a shop that delivers top-notch service and treats you like more than just a customer, this is the place! More

AMBER JONES! ! She is the only reason I bring my car here for service. She is so knowledgeable and friendly. She keeps me informed every step of the way and get ! She is the only reason I bring my car here for service. She is so knowledgeable and friendly. She keeps me informed every step of the way and gets me in and out as quick as possible. More

During tire rotation they cross threaded a lugnut and refused to fix it said basically it was my problem so they would rather lose a customer than to fix what they done .So I fixed it myself for under refused to fix it said basically it was my problem so they would rather lose a customer than to fix what they done .So I fixed it myself for under $10:00 and about an hours worth of time .After Manger just flat refused to help me so I told him I would not be back he said okay.So dealership just losses out on maintenance upkeep over $10:00 More

We had a great experience. Teran was friendly and knowledgeable. Didn’t feel pressured to buy. Teran was friendly and knowledgeable. Didn’t feel pressured to buy. More