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Group 1 Subaru Rivertown

Columbus, GA

Overview
Reviews
Vehicles
4.7
398 Reviews
Call Dealership (706) 322-9927
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1661 Whittlesey Road

Columbus, GA

31904

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Showing 398 reviews

July 26, 2026

Very pleasant and comfortable waiting area ! Everyone is very professional and keep you informed of your car’s status . You do have wait but so does everyone ! More

by Aracelisamw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember though he was very good
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July 24, 2026

Took my Forester by because check engine light was on. The service person knew the problem which was loose gas tank lid. I had already tightened the lid but he said the had to reset the trouble shoot li More

by Larryp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
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Jul 26, 2026 -

Group 1 Subaru Rivertown responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Subaru Rivertown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2026

We had a great experience with our most recent service appointment. I love the fact that they sent us a video of our inspection and broke it all down for us. We had a lot of work done on our car and they More

by kelseyrayann94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy
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Jul 24, 2026 -

Group 1 Subaru Rivertown responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 03, 2026

Have been going here for over 14 years and am happy with everything except how hard it is to talk to one of the service personnel at the dealership - get rid of the automated system / call center setup. More

by Domedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aden Farthing
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Jul 06, 2026 -

Group 1 Subaru Rivertown responded

Thank you for your continued loyalty over the past 14 years. We truly appreciate your trust in our team. We also understand your frustration with the automated phone system and appreciate you sharing your feedback. Your comments will be reviewed as we continue looking for ways to improve communication and accessibility. We look forward to serving you again.

July 02, 2026

Everyone was very polite and professional from the time I arrived and until I left. The service of my car was completed in the time quoted. More

by Beanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't get the names
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Jul 04, 2026 -

Group 1 Subaru Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 01, 2026

Everyone at this dealership was wonderful and easy to deal with. The process went smoothly More

by prissymw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray
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Jul 02, 2026 -

Group 1 Subaru Rivertown responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Subaru Rivertown. Please don't hesitate to reach out if there's anything additional we can do for you.

June 16, 2026

The service department was exceptional. Aiden was a very supportive service advisor. The work I had done was completed in a timely manner.. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden
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Jun 17, 2026 -

Group 1 Subaru Rivertown responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2026

Service department was very prompt, professional and kept me informed. Thank you for the great service! More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Jun 17, 2026 -

Group 1 Subaru Rivertown responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 02, 2026

Great team, and will help you get what you really want. Treats you like family and remains patient with you. More

by shep205
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandee, Christy
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Jun 03, 2026 -

Group 1 Subaru Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

May 12, 2026

The dealership is nice, and the staff are helpful and professional. The service was completed on my car within the given time frame. More

by Cody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Stitcher
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May 14, 2026 -

Group 1 Subaru Rivertown responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

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