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Group 1 Subaru Rivertown

Columbus, GA

Overview
Reviews
4.7
389 Reviews
Call Dealership (706) 322-9927
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1661 Whittlesey Road

Columbus, GA

31904

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Showing 389 reviews

May 12, 2026

The dealership is nice, and the staff are helpful and professional. The service was completed on my car within the given time frame. More

by Cody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Stitcher
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May 14, 2026 -

Group 1 Subaru Rivertown responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

May 12, 2026

Very clean and friendly dealership! Service is fast and thorough. All employees are delightful and welcoming. I felt like I was at home. More

by Laura Lee Rockstar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
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May 14, 2026 -

Group 1 Subaru Rivertown responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

May 04, 2026

Purchased a New Subaru Forester limited Last Friday. Everyone was professional and very helpful. Made buying easy. More

by Bwfuller3041
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christy Smith
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May 14, 2026 -

Group 1 Subaru Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 29, 2026

I always get great service from the staff. They’re very knowledgeable and very courteous. More

by Janie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and Service Manager
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May 14, 2026 -

Group 1 Subaru Rivertown responded

Hi Janie, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

April 21, 2026

I’m always pleased with the service at this dealership. The technicians are friendly and knowledgeable. They are upfront about what services are needed and give you the option to decline with no high press More

by Phantzy554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t get their name, sorry
Report | Print
Apr 25, 2026 -

Group 1 Subaru Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 14, 2026

Reliable service and an always friendly and accommodating staff in the service department. I only take my vehicles to group 1. More

by rbickerstaff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Apr 17, 2026 -

Group 1 Subaru Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

April 11, 2026

I like that I was informed on what needed aimmediate fix and I had a choice to fix it or wait. Some other service station would fix it and then charge for it.i like that I got to know how much it was before More

by lisw43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Apr 14, 2026 -

Group 1 Subaru Rivertown responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

April 01, 2026

Service Writer Aden 2as outstanding, very professional. Kept me updated through the whole process He answered all of my questions very professionally More

by tedd361.th
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aden
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Apr 05, 2026 -

Group 1 Subaru Rivertown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Subaru Rivertown. Please don't hesitate to reach out to us if there's anything more we can do!

March 30, 2026

Need to get a way to wash customer vehicle after they have been to service center. More

by srhems
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Apr 04, 2026 -

Group 1 Subaru Rivertown responded

We apologize for the car wash being down at this time. We are working on having the car wash in working order and/or having a backup plan for when it's not. I'm sure on your next visit with us we will be able to provide and have your car washed after service. Chris Cassidy Service Director - Group 1 Subaru Rivertown 706-780-4403

March 28, 2026

Fast, friendly, dependable, the best decision I made was purchasing a Subaru! I love this car! More

by AdaBree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy
Report | Print
Mar 30, 2026 -

Group 1 Subaru Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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