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Group 1 Subaru Rivertown
Columbus, GA
408 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 408 reviews
September 08, 2026
The car sales man (Tyler) was very helpful and proactive. If he did not know the answer to our question, he said he would find out and he always did. He took great care of us and did not leave us for long pe If he did not know the answer to our question, he said he would find out and he always did. He took great care of us and did not leave us for long periods of time, even when he has other customers to care for. We did not feel pressured to buy the car, but we felt we had a good relationship with Tyler that made us want to buy from Rivertown. The financial department was harder to work with. The man helping us seemed displeased almost as soon as we began talking to him. That being said, he answered all our questions and waited very patiently while we went over paperwork. More
by jandg.rhymer
Employees Worked With
Tyler, Brandee Leaman
August 15, 2026
Great service. Everyone is friendly. Makes going to dealership pleasant! I would recommend Group 1 Subaru to anyone looking for a new car. Everyone is friendly. Makes going to dealership pleasant! I would recommend Group 1 Subaru to anyone looking for a new car. More
by rmweidler21
Employees Worked With
David
August 15, 2026
Christy Love and Brandi helped me choose a 2026 Hybrid and it was the BEST car buying experience I have had as a 55 year old woman. There was no pressure, just genuine help from Christy to help me choose and it was the BEST car buying experience I have had as a 55 year old woman. There was no pressure, just genuine help from Christy to help me choose the right vehicle for me. I even slept on it and came back the following day to make the choice and she said - “let’s go test drive them again “. We talked through the pros and cons of every vehicle and I felt listened to. I plan to keep this car for a long time but will always go back to her if I ever need another. 10/10 ⭐️⭐️⭐️⭐️⭐️ More
by VIcky G
Employees Worked With
Christy Love
August 06, 2026
Service had no follow. I was there for 4 hours with no updates. Texted the tech and she did not reply. I tried calling her and got Aaron. I told him what was going on and I was there for 4 hours with no updates. Texted the tech and she did not reply. I tried calling her and got Aaron. I told him what was going on and told him I wouldn't buy another Subaru if this was the kind of service I could expect. He really went above and beyond to check on what was happening. I received text wanting my approval for over $1500 without the ability to ask questions. The tech should have brought me the estimate so I could have understood the charges. I blindly approved the items I wanted fixed and denied one. Aaron kept me informed extremely well after he got involved. More
by enterpriserepair
Employees Worked With
Tiffany ( no follow through) Aaron (excellant)
