Back

Group 1 Subaru Rivertown

Columbus, GA

4.7
368 Reviews

1661 Whittlesey Road

Columbus, GA

31904

Directions

By Type

Showing 368 reviews

February 26, 2026

Group One Rivertown Subaru has always treated me with courtesy and prompt service!! Their service department always keeps me informed and updated while I wait for my Forrester to be serviced!!- Jose Negr More

by Taino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
February 23, 2026

I had a wonderful experience. Adam was professional. I would definitely recommend rivertown Subaru to my friends and family. More

by wojcikamy3113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
February 21, 2026

Took 4. 5 hours for 1 hour service. Bill wasn't adjusted and was higher than estimated. Blame was tossed around. Very bad first impression of service depart More

by speeksd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda, Chris
February 12, 2026

My experience today was great. I arrived early for my appointment was taken in quite promptly. My warranty covered service was delivered in a reasonable amount of time. The guys gr More

by darrellcochran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adan farthing
Feb 15, 2026 -

Group 1 Subaru Rivertown responded

Hi, we are very happy to have provided you with such a positive experience. We are always more than happy to assist you if anything else comes up. Take care!

February 03, 2026

I've been using Subaru since 2019 after I got my Mazda. The service is always amazing! More

by Mmiles992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden
Feb 06, 2026 -

Group 1 Subaru Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Group 1 Subaru Rivertown

February 02, 2026

Everyone was so courteous and polite. The young man who assisted with the purchase was outstanding. More

by sarwood1591
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don't have all their names
Feb 06, 2026 -

Group 1 Subaru Rivertown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Subaru Rivertown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2026

The service was incredible, especially with Aden. He was patient, understanding and made sure we were taken cared for. More

by vnegronjr2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aden
Feb 01, 2026 -

Group 1 Subaru Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

January 30, 2026

The visit to this dealership was absolutely amazing. From when I arrived until I left I felt like I was appreciated. Even though my vehicle was not a Subaru the staff took great care of my concerns and More

by Jmelee46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aden, Jamie
Feb 01, 2026 -

Group 1 Subaru Rivertown responded

Hello, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 28, 2026

It's great but the best part of a dealership is the after care. The people in the service department, they are the best part of any dealership. More

by alicemh54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know his name
Jan 30, 2026 -

Group 1 Subaru Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Group 1 Subaru Rivertown

January 23, 2026

It was good except I needed windshield washer fluid that doesn't freeze and they were unable to meet this need though I requested it. More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy
1
...