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Group 1 Subaru Rivertown

Columbus, GA

Overview
Reviews
4.7
364 Reviews
Call Dealership (706) 322-9927

1661 Whittlesey Road

Columbus, GA

31904

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Showing 364 reviews

February 03, 2026

I've been using Subaru since 2019 after I got my Mazda. The service is always amazing! More

by Mmiles992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden
Report | Print
Feb 06, 2026 -

Group 1 Subaru Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Group 1 Subaru Rivertown

February 02, 2026

Everyone was so courteous and polite. The young man who assisted with the purchase was outstanding. More

by sarwood1591
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don't have all their names
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Feb 06, 2026 -

Group 1 Subaru Rivertown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Subaru Rivertown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2026

The service was incredible, especially with Aden. He was patient, understanding and made sure we were taken cared for. More

by vnegronjr2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aden
Report | Print
Feb 01, 2026 -

Group 1 Subaru Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

January 30, 2026

The visit to this dealership was absolutely amazing. From when I arrived until I left I felt like I was appreciated. Even though my vehicle was not a Subaru the staff took great care of my concerns and More

by Jmelee46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aden, Jamie
Report | Print
Feb 01, 2026 -

Group 1 Subaru Rivertown responded

Hello, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 28, 2026

It's great but the best part of a dealership is the after care. The people in the service department, they are the best part of any dealership. More

by alicemh54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know his name
Report | Print
Jan 30, 2026 -

Group 1 Subaru Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Group 1 Subaru Rivertown

January 23, 2026

It was good except I needed windshield washer fluid that doesn't freeze and they were unable to meet this need though I requested it. More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy
Report | Print
January 21, 2026

The experience was the best I’ve ever had at a car dealership. Christy and Brandee were made the experience fun and enjoyable. More

by conant10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christy and Brandee
Report | Print
Jan 24, 2026 -

Group 1 Subaru Rivertown responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 21, 2026

Amazing people to work with got where I need to be at with the car I’m in today I wouldn’t have happen without them Thank you so much More

by Armyskull98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jae, Christy
Report | Print
Jan 24, 2026 -

Group 1 Subaru Rivertown responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Subaru Rivertown! Please don't hesitate to reach out if there's anything additional we can do for you.

January 18, 2026

I don’t normally take the time to respond or rate companies but I feel this dealership, Subaru of Bradley Park in Columbus, Georgia deserves my time and energy to let others know about the superb wor More

by ankabia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
Jan 20, 2026 -

Group 1 Subaru Rivertown responded

Hi, thank you for taking the time to leave a review for us at Group 1 Subaru Rivertown. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 11, 2026

Service rep. gave so many excuses ,under staff, a loose dog in shop,and unprofessional. More

by pheodismeadows2@gmail.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Young Caucasian bearded man
Report | Print
Jan 17, 2026 -

Group 1 Subaru Rivertown responded

Thank you for your feedback. We're sorry for the frustration you experienced during your visit. We understand the wait time was longer than expected and apologize for the inconvenience. While we always strive to provide timely and professional service, there are occasions when staffing and workload can impact service times. Your comments have been noted, and we appreciate you bringing this to our attention as we work to improve the overall experience for our customers. Jamie Stitcher Service Director - Group 1 Subaru Rivertown dstitcher@group1auto.com

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