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Group 1 Subaru Rivertown

Columbus, GA

4.7
392 Reviews

1661 Whittlesey Road

Columbus, GA

31904

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Showing 392 reviews

June 16, 2026

The service department was exceptional. Aiden was a very supportive service advisor. The work I had done was completed in a timely manner.. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden
Jun 17, 2026 -

Group 1 Subaru Rivertown responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2026

Service department was very prompt, professional and kept me informed. Thank you for the great service! More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jun 17, 2026 -

Group 1 Subaru Rivertown responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 02, 2026

Great team, and will help you get what you really want. Treats you like family and remains patient with you. More

by shep205
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandee, Christy
Jun 03, 2026 -

Group 1 Subaru Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

May 12, 2026

The dealership is nice, and the staff are helpful and professional. The service was completed on my car within the given time frame. More

by Cody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Stitcher
May 14, 2026 -

Group 1 Subaru Rivertown responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

May 12, 2026

Very clean and friendly dealership! Service is fast and thorough. All employees are delightful and welcoming. I felt like I was at home. More

by Laura Lee Rockstar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
May 14, 2026 -

Group 1 Subaru Rivertown responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

May 04, 2026

Purchased a New Subaru Forester limited Last Friday. Everyone was professional and very helpful. Made buying easy. More

by Bwfuller3041
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christy Smith
May 14, 2026 -

Group 1 Subaru Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 29, 2026

I always get great service from the staff. They’re very knowledgeable and very courteous. More

by Janie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and Service Manager
May 14, 2026 -

Group 1 Subaru Rivertown responded

Hi Janie, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

April 21, 2026

I’m always pleased with the service at this dealership. The technicians are friendly and knowledgeable. They are upfront about what services are needed and give you the option to decline with no high press More

by Phantzy554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t get their name, sorry
Apr 25, 2026 -

Group 1 Subaru Rivertown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 14, 2026

Reliable service and an always friendly and accommodating staff in the service department. I only take my vehicles to group 1. More

by rbickerstaff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Apr 17, 2026 -

Group 1 Subaru Rivertown responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

April 11, 2026

I like that I was informed on what needed aimmediate fix and I had a choice to fix it or wait. Some other service station would fix it and then charge for it.i like that I got to know how much it was before More

by lisw43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Apr 14, 2026 -

Group 1 Subaru Rivertown responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

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