Group 1 GMC Rivertown

The dealership is always amazing, it is quick and easy to get my services done. The staff is always nice and polite. get my services done. The staff is always nice and polite. More

Tom was great to work with. No pressure just real numbers and straight to the point. No pressure just real numbers and straight to the point. More

When I first walked in no one greeted me or asked what they could help with. Stood around for several minutes before I was even acknowledged. No other customer was in the service department. After bei they could help with. Stood around for several minutes before I was even acknowledged. No other customer was in the service department. After being there for some time no one told me my vehicle was ready I just so happened to see it parked on the side of the building. Don’t know how long it had sat before I approached the service department. The service advisors are not friendly or really personable. My very first visit was a great experience. But this last time wasn’t the best. One thing that i appreciated in my first visit was while my vehicle was being worked on I was sent updated as well as a video of them doing work on my vehicle. This was appreciated. This last time none of that happened. The first time as they brought my vehicle back up after being completed. The gentleman driving my car got out cleaned out the floorboard protectors and even wiped the driver door after touching it. Very impressed. I hope it changed otherwise I will do what everyone else does and take my vehicle to another GMC to be worked on. This would mean not only vehicle maintenance but any future vehicle purchases would be made elsewhere as well. More

Excellent customer service, received great Maintenance service for my 2026 Terrain, updates frequently of service. service for my 2026 Terrain, updates frequently of service. More

Great service and wonderful people. Greg is great and takes super good care of my car! Greg is great and takes super good care of my car! More

Great service. Greg is always great to work with and takes good care of my car! Greg is always great to work with and takes good care of my car! More

I always have a good experience when I bring my vehicles in services. Mike, our service representative makes my wife feel like a member of the team. Great service, thank Mike. in services. Mike, our service representative makes my wife feel like a member of the team. Great service, thank Mike. More

Michael Clark and his team did a fantastic job! I've worked with Mike for years and he has always been excellent! I've worked with Mike for years and he has always been excellent! More

Pleasant experience staff is very friendly and they have a comfortable waiting area and Greg in service gave excellent customer service and was very informative when I asked questions. Will continue going t a comfortable waiting area and Greg in service gave excellent customer service and was very informative when I asked questions. Will continue going there. More

Kaleb was absolutely phenomenal from start to finish! He worked miracles to get me the best deal and truly advocated for me to get the vehicle that I wanted! Will buy from this dealership 10 times over a He worked miracles to get me the best deal and truly advocated for me to get the vehicle that I wanted! Will buy from this dealership 10 times over and I recommend anyone get them a car at GMC Rivertown with Kaleb! More