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Riverside Volkswagen

Riverside, CA

4.8
151 Reviews

8330 Indiana Ave.

Riverside, CA

92504

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151 Reviews of Riverside Volkswagen

November 18, 2024

I could not get a timely service appt at my regular dealer so I came to Riverside VW. It was a wonderful experience my car was serviced and I was kept fully informed and given options which took into More

by thepatna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 20, 2024 -

Riverside Volkswagen responded

Thank you so much for your wonderful review! I'm thrilled to hear that you had a positive experience at Riverside Volkswagen, even when your regular dealer couldn't accommodate you. I take pride in providing excellent service and keeping our customers informed throughout the process. Your trust means a lot to me, and I appreciate you choosing to return, even from outside our area. I look forward to serving you again in the future! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

November 12, 2024

Outstanding service adviser, good maintenance mechanic knowledgeable and a very friendly establishment and a very clean service dealership More

by bikescope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Arredondo
Nov 14, 2024 -

Riverside Volkswagen responded

Thank you for your kind words! I'm thrilled to hear about your positive experience at Riverside Volkswagen. Our team strives to provide outstanding service and a welcoming environment for all our customers. I look forward to seeing you again soon! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

October 12, 2024

All staff works towards ensuring that the buyer has a positive purchasing experience. I found them to be fair, affirming, flexible, relatable, honest and friendly. I have been a customer for 6 plus yea More

by ronitim7264
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monae and Brian
Oct 15, 2024 -

Riverside Volkswagen responded

Thank you so much for your wonderful review! We truly appreciate your loyalty to Riverside Volkswagen over the past six years and are thrilled to hear about your positive experiences with each of your leases. It's great to know that our team, especially Monae and Brian, made your purchasing process enjoyable. We look forward to serving you again in the future! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

October 08, 2024

Fast and very convenient the service was awesome great customer service from the entire team More

by stephanie.hampton72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony,Bryant and Samar
Oct 10, 2024 -

Riverside Volkswagen responded

Thank you, Stephanie! We truly appreciate your kind words about the fast and convenient service at Riverside Volkswagen. It's wonderful to hear that our team provided you with great customer service. We look forward to welcoming you back next time! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

July 30, 2024

They were very thorough about their product line up& they were very easy to get a deal done ,I will definitely recommend then to others More

by Eddie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monet & Steven
Jul 31, 2024 -

Riverside Volkswagen responded

Thank you, Eddie, for the glowing 5-star review! At Riverside Volkswagen, I take pride in offering a thorough product lineup and ensuring a smooth deal closure process. I greatly appreciate your recommendation and look forward to assisting you and your referrals in the future. Drive safe! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

May 17, 2024

Riverside Volkswagen is always been very helpful leased a bunch of cars there they’re friendly and they always work with me More

by Tim Cook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
GRACES TEAM
May 21, 2024 -

Riverside Volkswagen responded

Thank you, Tim, for your kind words about Riverside Volkswagen! We are delighted to hear that we have been able to assist you with leasing cars and that you have had a positive experience with our friendly team. We appreciate your loyalty and look forward to continuing to work with you in the future. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

April 11, 2024

One of the best car buying experiences I've had. We had chosen a car online and showed them the add when we arrived. They immediately brought the exact car we were interestd in, explained all the de More

by robh0613
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kadeem
Apr 16, 2024 -

Riverside Volkswagen responded

Rob, thank you for your loyalty to our dealership and for taking the time to write this review. Kadeem’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

December 11, 2023

We had a great experience this weekend working with Cade as our Salesman and Brian as the manager. Brian got us set up with Cade, who was knowledgeable about the Atlas that we came to look at. He was able t More

by Sarah H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cade, Brian
Dec 13, 2023 -

Riverside Volkswagen responded

Sarah, I sincerely thank you for going out of your way to write this review about Riverside Volkswagen. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new Atlas. If you have any further needs, please come back to see us. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

November 28, 2023

Check Engine light was on. Took it in, first guy tried to discourage me to not leave, said they were very busy. Same thing when I spoke to service rep. I got my service report, More

by subiasandra6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Lopez, unknown person taking car
Dec 01, 2023 -

Riverside Volkswagen responded

Sandra, the impression you received during your recent visit at our dealership does not reflect our standards of customer service. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

November 17, 2023

Used dealership for years with multiple cars. Good service and honest. Would recommend to all VW owners. More

by Falu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Nov 21, 2023 -

Riverside Volkswagen responded

Falu, thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and truly value your business. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

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