
Riverside Volkswagen
Riverside, CA
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157 Reviews of Riverside Volkswagen
As we parked the car, there was already someone ready to greet us at the door of the dealership building. we asked for someone who speak Spanish and there was someone swiftly available. His name was Augie. greet us at the door of the dealership building. we asked for someone who speak Spanish and there was someone swiftly available. His name was Augie. He was very friendly, very helpful and very informative. If there was something he didn't know or wasn't comfortable explain it, he would go and ask to deliver me with the correct information. We drove the car i was interested in for a test drive and he was very helpful when it came to giving directions with appropriate timing. He also had a lot of patience with the siege of questions we had for him once we started to make the deal. The Finance team was also great to work with. The first person I had contact with was Sal. He was very patient with us and all the questions we had. He was willing to work with us without being aggressive. They were there for you, there were able to answer all the questions when it came to different aspects of the financial contract and explain with ease and transparency the different options you had. When it came to sign, we were help by Don. He meticulously went over every line of the contract and different options we had available and was very friendly, good family man. Overall the staff was very friendly and extremely helpful. I felt like they had my back the entire time. Again i repeat they were patient with every question we had and we lots! What I like most of my entire experience was the fact that they were never aggressive and they were willing to work with you every step of the process. Also I won't forget the impression of transparency and legitimacy they left on me . Very Professional. I recommend this dealership and I highly recommend these gentlemen. I can't wait to try and work with their service department More
From the moment we stepped on the dealership we were treated with respect. Our salesperson Zee was willing to show me any car I wanted to look at. I could have pick 20 cars and he would have shown me. treated with respect. Our salesperson Zee was willing to show me any car I wanted to look at. I could have pick 20 cars and he would have shown me. More
Charlie and Joe were great - professional and kind. They answered all of my questions, and were more than willing to help make me a great deal! answered all of my questions, and were more than willing to help make me a great deal! More
I have been planning to buy a car for the past year and have visited this dealership several times. The salesman was always very helpful and professional and he patiently answered my many questions. I am f have visited this dealership several times. The salesman was always very helpful and professional and he patiently answered my many questions. I am familiar with the car since I have previously owned 3 VW golfs. The new 2013 model seems to be nicely upgraded. More
These guys read me and got me in the car I didn't even know I wanted for a price and payment I can afford. Everyone was so helpful and funny...ladies: GO SEE ALAN JUST FOR FUN!! know I wanted for a price and payment I can afford. Everyone was so helpful and funny...ladies: GO SEE ALAN JUST FOR FUN!! More
Roxanne in parts helped me out in quite a few jams. Always friendly and very knowledgeable about parts. The Service department needs a little help, my last visit resulted in a major lack of communicat Always friendly and very knowledgeable about parts. The Service department needs a little help, my last visit resulted in a major lack of communication on their part. Some of us like to know if prices change and don't like to be surprised. Other then that, Love the parts guys, Eric is always fun to talk with. More