Riverside Nissan

My husband and I spend 3 days talking to Henri and he gave us a price and put it in writing and then when we came in to get the Car on TWO different day he and others at that dealership proceeded to Lie gave us a price and put it in writing and then when we came in to get the Car on TWO different day he and others at that dealership proceeded to Lie and would not honor the deal that we had IN Writing. I can not believe how we were treated and I can not stress that this is NOT a dealership that I ever would deal with and would not recommend that Anyone trust a word that comes out of anyone's mouth or even puts in Writing... VERY VERY disappointed in the poor service and the flat out LIES they gave us. More

11/10 Purchased a Pre-owned Honday Odyssey here and had a very good experience. I personally hate all the bargaining back and forth but my husband loves it. We did, of course, haggle back and forth over a very good experience. I personally hate all the bargaining back and forth but my husband loves it. We did, of course, haggle back and forth over the details but that's part of the experience my husband tells me. He found this Nissan dealership very easy to work, willing to negotiate and in the end we left with a great deal (we did a ton of research prior and knew the value of this CPO car--we got it under the blue book value with a few upgrades given to us to seal the deal). Greg Lambert and his team did a good job--treating us fairly and getting us the van we needed at an honest price. My advice to others---do your homework. Use Kelley Blue Book and AutoTrader.com to see what cars are out there and come in knowing the value of the car you are interested in. I would visit this dealership again. More

I had been looking for a car for 6 months.My credit was not good so I got the runaround from just about everyone.No call backs.When I walked into riverside nissan I was met by Jesse.He was the first one to not good so I got the runaround from just about everyone.No call backs.When I walked into riverside nissan I was met by Jesse.He was the first one to say let's check your credit first before you fall in love with a car you can't get.He showed me the cars I could qualify for and I bought a Honda which I am very happy with.If I hadn't gone there I would probably still be without a car.Everyone was so nice and helpful.Thanks Jesse!!! More

I had purchased running boards from the Parts Dept, for a Nissan Pathfinder that I had purchased elsewhere (not a Nissan Dealership). Unfortunatley, the car I purchased had a mechanical defect and I was give Nissan Pathfinder that I had purchased elsewhere (not a Nissan Dealership). Unfortunatley, the car I purchased had a mechanical defect and I was given the opportunity to return the vehicle. I returned the vehicle for a another Nissan Pathfinder and the new one had the running boards in place already.I had misplaced my receipt but called and spoke to Brad who stated there would be no problem returning them, as I had used my debit card and i ws in their computer system. I went to return the running boards to Riverside Nissan where I purchased them, Brad was gone for the day, and was greeted by an old man at the counter who said "sorry, cant help you" "Nothing I can do" in a very loud voice. Another gentleman came out, Mr. Peters, who said "Sorry about that, he is always in a mood. He may have gotten in trouble today or something" (How is that my problem, I ws wondering) so he went to talk to the 'Manager' Brian McCallahan, whos said there was nothing he could do, and "if Brad said he would return them then thats on Brad". I told him he was acting like he did not work for the same dealership as Brad. He retorted with "I dont have access to the computer sytem that Brad does" I asked so is this a computer issue? He couldnt answet the question. The customer service is so below the bar that if this is what you get regarding a part issue, and in speaking with the Manager of the dealership, I would definetley not recommend anyone have any deeper issue, as the outcome doesnt look favorable on the customers part. My daugher is going to buy an Altima Coupe but we will NOT buy from Riverside Nissan and will take our purchase to another dealership who deserves our hard earned dollars. More

I would strongly discourage anyone from doing business with this dealership. They assured me the car I purchased had ABS when, in fact, it does not. In addition, they removed the factory sticker so I co with this dealership. They assured me the car I purchased had ABS when, in fact, it does not. In addition, they removed the factory sticker so I could not verify the equipment. Buyer beware! Go elsewhere!!!!! More