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Riverside Nissan Rome

Rome, GA

4.7
419 Reviews
Call Dealership (706) 696-1751

1500 Veterans Memorial Hwy NE

Rome, GA

30161

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419 Reviews of Riverside Nissan Rome

September 22, 2023

Good service friendly people all around. Would recommend for any concern they can handle it. More

by DUVALL474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall
Report | Print
Oct 03, 2023 -

Riverside Nissan Rome responded

DUVALL474, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

September 21, 2023

Trisden smith is the best oil changer y’all have he deserves a raise for his fast and efficient service on my truck! Great worker! More

by CHYANNEREECE34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisden Smith, Jaime Chachua, Jamie Carter, Matt Duvall, Dalton Lloyd, Ronnie Blake, Dondra Edwards, Jeff Gamble, Lauren King, Kristopher Nowakowski
Report | Print
Sep 21, 2023 -

Riverside Nissan Rome responded

CHYANNEREECE34, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit CHYANNEREECE34. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 21, 2023

Never have a problem when I bring my car in for service. Always lets me know what was done and/or needs to be done. More

by JTAYLOR633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Ronnie Blake
Report | Print
Sep 22, 2023 -

Riverside Nissan Rome responded

JTAYLOR633, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

September 19, 2023

Great and fast service. The service department is always helpful when I come by to get an oil change! More

by SGBURKHALTER0816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Jamie Carter
Report | Print
Sep 19, 2023 -

Riverside Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 19, 2023

Got me in quickly and did not try to sell me services I did not need! More

by KTERRELL0125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Report | Print
Sep 19, 2023 -

Riverside Nissan Rome responded

KTERRELL0125, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

September 19, 2023

Very thorough and attentive to quality. Great service and helpful. Matt does a fantastic job, More

by JOHNBISHOP13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Matt Duvall
Report | Print
Sep 20, 2023 -

Riverside Nissan Rome responded

JOHNBISHOP13, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

September 18, 2023

Everyone seems to be service oriented and professionals Thumbs up👍service writers do a good job especially with me because my claim to fame is i am always misbehaving ‼️‼️‼️😂😎💃🕺🏿 More

by WAYNEBAILEY59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Jamie Carter, Matt Duvall, Dalton Lloyd, Brad McDevitt, Ronnie Blake, Dondra Edwards, Lauren King, Kristopher Nowakowski
Report | Print
Sep 19, 2023 -

Riverside Nissan Rome responded

WAYNEBAILEY59, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

September 16, 2023

Really enjoyed the service come in no hassle, courteous writers work done in a timely manner. What more can I say? More

by DOUG@WILSERV.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Duvall
Report | Print
Sep 18, 2023 -

Riverside Nissan Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

September 13, 2023

Way over priced. The total was wrong by nearly $100 when I went to pick car up. This is not the first time of having inadequate service since Shottenkirk took over. More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaime Chachua
Report | Print
Sep 14, 2023 -

Riverside Nissan Rome responded

Denise, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0644 so we can discuss some solutions.

September 13, 2023

Everything was great, I just had to remember to ask about getting my free car wash. More

by EMJBJ54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Duvall
Report | Print
Sep 14, 2023 -

Riverside Nissan Rome responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Rome!

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