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Riverside Nissan Rome

Rome, GA

4.7
419 Reviews
Call Dealership (706) 696-1751

1500 Veterans Memorial Hwy NE

Rome, GA

30161

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419 Reviews of Riverside Nissan Rome

December 30, 2023

Fiixes unusual problem on a Titan with 330k miles! definitely will return for more service. More

by JOELHORTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake
Report | Print
Jan 02, 2024 -

Riverside Nissan Rome responded

JOELHORTON, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 30, 2023

Jamie the service manager is amazing, every time I go in he treats me with utmost respect and professionalism. I recommend the service and dealership just due to him. More

by KIMBERLYLBARONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Jamie Carter, Lauren King
Report | Print
Jan 02, 2024 -

Riverside Nissan Rome responded

KIMBERLYLBARONE, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 30, 2023

Clean, courtesy and pleasant to work with. My salesman Caleb Fill was the best salesman ! More

by WAGARMON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman-Caleb Fill, Brad McDevitt
Report | Print
Jan 02, 2024 -

Riverside Nissan Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

December 25, 2023

I was having some issues with check engine light. I was a little disappointed with what I had to pay considering that my warranty had just expired. One issue I attempted to address about a year and More

by DOLRMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake
Report | Print
Dec 26, 2023 -

Riverside Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 24, 2023

Service was very fast and everybody was super nice and accommodating. Very satisfied with the whole experience! More

by COVREITALY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Matt Duvall, Dalton Lloyd, Ronnie Blake, Dondra Edwards, Lauren King, Kristopher Nowakowski
Report | Print
Dec 26, 2023 -

Riverside Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

December 24, 2023

The experience was great. Everyone was friendly and professional. I didn’t feel being pushed into a buying situation. More

by KGORDON65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Sweatman
Report | Print
Dec 26, 2023 -

Riverside Nissan Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

December 20, 2023

Service was quick! Matt is always thorough about details pertaining to the service! Definitely recommend More

by KTCHRISTIAN09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Matt Duvall
Report | Print
December 20, 2023

Used to be a great place to buy a car now they don’t care about the cust. Now it’s all about the money not the cust. Great service in shop always feel safe taking my car there for service. More

by BUSSHOP.MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaime Chachua, Matt Duvall, Brad McDevitt, Courtney Stallings, Ronnie Blake, Frances Hornbuckle
Report | Print
December 20, 2023

Jaime was very patient and informative. Thanks for the great service! Will be back for the next service More

by MANDA2U0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Report | Print
December 19, 2023

My visit on this occasion involved the replacement of the shifter knob in my 350Z. My service representative, Jaime Cachua, said, of course we can do that, when a made my service appointment. Jaime has consi More

by TSCECI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Report | Print
Dec 20, 2023 -

Riverside Nissan Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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