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Riverside Nissan Rome

Rome, GA

4.7
420 Reviews

1500 Veterans Memorial Hwy NE

Rome, GA

30161

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420 Reviews of Riverside Nissan Rome

September 22, 2024

Incredible attitudes from the first person I met, until the last I dealt with when the deal was completed!!!! Would recommend this dealership group to anyone!!!! More

by DRADER1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Matt Duvall, Jeff Gamble, Caleb Fill, Sarah-Kate Pelfrey, JT Laughridge, Anthony Young, Miles Tuck
Sep 23, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

September 20, 2024

So friendly and nice comfy area while waiting. Very timely also. Nice atmosphere. Also enjoyed the coffee More

by PLIPNACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Sep 23, 2024 -

Riverside Nissan Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

September 16, 2024

Great experience with Tillman. He made me feel comfortable while we "negotiated" as I had not bought a car in 21 years. Everyone made sure I was happy with every aspect before I le More

by JANICE_1949
Recommend Dealer
Yes
Employees Worked With
Tillman Nowlin III
Sep 17, 2024 -

Riverside Nissan Rome responded

JANICE, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

September 15, 2024

These folks are so customer oriented they lost the their "c" between their "S" and their "h". More

by DANMORGAN138
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah-Kate Pelfrey, Miles Tuck
Sep 16, 2024 -

Riverside Nissan Rome responded

DAN, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

September 15, 2024

Great service and great atmosphere! Made sure I was safe to drive home back to Alabama More

by SHAYA.RABURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Sep 16, 2024 -

Riverside Nissan Rome responded

SHAYA, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Rome!

September 12, 2024

Awesome experience everytime I visit/Staff is always friendly & helpful on things that need immediate attention 👍🏽 More

by DWISE196725
Recommend Dealer
Yes
Employees Worked With
Matt Duvall , Jaime Chachua
Sep 13, 2024 -

Riverside Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

September 11, 2024

Luis did a great job. This was his first sale and he was very professional and listened to our needs. More

by KELLYFOSTER207
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis, Miles Tuck
Sep 11, 2024 -

Riverside Nissan Rome responded

KELLY, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

September 11, 2024

Exceptional! ! Everyone we encountered was professional & friendly. The sales experience was not high pressure and they were very responsive to communications both More

by SUSAN.PEARSON123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb in Sales, Jaime Chachua, JT Laughridge, Miles Tuck
Sep 12, 2024 -

Riverside Nissan Rome responded

SUSAN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

September 11, 2024

Fast professional nice waiting room nice helpful would recommend definitely will be bringing my car back More

by DLUMP2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Sep 12, 2024 -

Riverside Nissan Rome responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Rome!

September 06, 2024

Service department is always great. Pricing is a little high but expected. We will use this dealership again in the future More

by MWESMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Sep 09, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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