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Riverside Nissan Rome

Rome, GA

4.7
419 Reviews
Call Dealership (706) 696-1751

1500 Veterans Memorial Hwy NE

Rome, GA

30161

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419 Reviews of Riverside Nissan Rome

March 06, 2024

Of all the vehicles I have bought this was the best experience I have had More

by MINESP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty “the man” Sweatman , Brad McDevitt, Ephran Price, Marty Sweatman, Seth Davis, John Rutledge
Report | Print
Mar 07, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

March 06, 2024

I paid for an oil change and tire rotation and my tires wasn’t rotated. I know this because one of my rear tires was repaired the day before and was marked. Tire is still in the same spot it was the day be More

by CARLATHOMAS73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronnie Blake
Report | Print
Mar 07, 2024 -

Riverside Nissan Rome responded

CARLA, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0644 and ask for one of our managers.

March 05, 2024

I was greeted by Mathew and he was very polite and professional when leaving my car for an oil change. When my car was finished they called me promptly that my car was ready. More

by SHELLEYS.MAIL190
Recommend Dealer
Yes
Employees Worked With
Matt Duvall
Report | Print
Mar 06, 2024 -

Riverside Nissan Rome responded

SHELLEYS, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 05, 2024

Top-notch employees and service. Courteous and professional. Enjoy being able to watch car being worked on. More

by SANFA1155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Report | Print
Mar 06, 2024 -

Riverside Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

March 03, 2024

Everyone was so nice very helpful attended to my needs very professional and so kind More

by MARILYNPC123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad McDevitt, Ephran Price, Marty Sweatman, Seth Davis, John Rutledge
Report | Print
Mar 04, 2024 -

Riverside Nissan Rome responded

MARILYN, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

March 03, 2024

Sarah was great. All else was very good. The time it takes to complete the sale is always longer than expected and no difference here. More

by KARINGSPRONZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad McDevitt, Sarah-Kate Pelfrey
Report | Print
Mar 04, 2024 -

Riverside Nissan Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Rome

March 01, 2024

Mat Duvall, Jaime, and Lauren were exceptional to work with on this service trip. This is the very best service dept. Great work and you are treated with respect! More

by SAGREEN445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren King, Jaime Chachua, Matt Duvall, Nancy Miranda
Report | Print
Mar 03, 2024 -

Riverside Nissan Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 28, 2024

This is my third car purchased from there, I enjoy my Nissan family. They are friendly and professional. More

by BELMORE1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad McDevitt, Sarah-Kate Pelfrey
Report | Print
Feb 29, 2024 -

Riverside Nissan Rome responded

BELMORE, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

February 28, 2024

Everyone there in the service department, especially Jaime was super friendly and eager to help. I'm very thankful they provided me with a loaner vehicle. Great job! More

by ALLENEARWOOD66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua, Matt Duvall, Ronnie Blake
Report | Print
Feb 29, 2024 -

Riverside Nissan Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 28, 2024

The gentleman who helped me worked hard to take care of my issue. I think his name was Jamie. I have a new Sonata Hybrid that I purchased at Shottenkirk Canton. It had two shallow linear dents from a shopp More

by WOOLYSWIFE
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
Report | Print
Feb 29, 2024 -

Riverside Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

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