Riverside Ford Lincoln

I will never buy from Riverside Ford again! I bought a 2018 Ford Edge, I’ve had it for about 2 years. Had to get a new motor and transmission in which they tried to make me pay for! They put in I bought a 2018 Ford Edge, I’ve had it for about 2 years. Had to get a new motor and transmission in which they tried to make me pay for! They put in a new console radio and back up camera, it quit working and refused to fix it unless I pay for it! My car is broke down again, brought it in to Riverside Ford a couple of days ago, I was told they did not know what the problem was! I broke down on the interstate, so I called Corey and was told not to bring it in because there was no one there to look at it! Wow! A couple of recalls on this Ford Edge, cannot get an appointment to get that fixed either! I e had enough!!!! More

Friendly and efficient. Vehicle was serviced timely an properly. Totally satisfied. Will definitely reeturn for future service. Vehicle was serviced timely an properly. Totally satisfied. Will definitely reeturn for future service. More

Tasha Wheeler is an excellent person to work with on my purchase of a new Maverick hybrid. I had to wait over 18 months for one like my order to arrive. Still waiting on the one I ordered, but was willing purchase of a new Maverick hybrid. I had to wait over 18 months for one like my order to arrive. Still waiting on the one I ordered, but was willing to take an alternate instead. Throughout the long process she was helpful at every step. More

Reggie was our salesman, he greeted us before we even stopped our car. We fell in love with the vehicle and decided to make a purchase. The only negative I would say is....1. I would have like more p stopped our car. We fell in love with the vehicle and decided to make a purchase. The only negative I would say is....1. I would have like more private time to discuss the vehicle and finances with my spouse, had to eventually ask for it. 2. We spent a total of 4 hours there going over the price. 3. We bought the vehicle, but because there is a recall...we could only test drive it but not bring it home with no date of when we will actually receive it. Over all, the experience was good, it was our 2nd vehicle purchased from here. More

Greeted me when I arrived and understood what service I needed. Kept me informed as to the progress of my service and informed me of needed products. Very professional. needed. Kept me informed as to the progress of my service and informed me of needed products. Very professional. More

Carl C. , salesman, was very helpful and accommodating, as I was traveling with my dog. Everyone was very kind. All of my questions were answered and I was in , salesman, was very helpful and accommodating, as I was traveling with my dog. Everyone was very kind. All of my questions were answered and I was in and out with a brand new Mustang in about 4 hours, as opposed to sitting around all day.... More

Convenient service set up with courteous staff. Diagnose auto condition & explain repairs or part replacements recommended. Diagnose auto condition & explain repairs or part replacements recommended. More

My Maverick order had to be rolled over from 2022 model year to 2023 due to demand for this vehicle. (My wait was 482 days.) Meanwhile, my original sales consultant had left the dealership. Unfortunatel year to 2023 due to demand for this vehicle. (My wait was 482 days.) Meanwhile, my original sales consultant had left the dealership. Unfortunately, Ford changed the configuration on some of the packages from 2022 to 2023 and the order manager failed to take this into account so my vehicle was missing some features that I was really hoping to have. (This is the reason for 4 stars instead of 5.) The sales consultant who helped me with the final purchase was as helpful as possible, all things considered. She worked to get aftermarket upgrades included in the sale price or at the price they would have been if included in the factory build. Ms. Wheeler gets 5 stars!! I am very satisfied and happy with my new Maverick after the upgrades and recommend Riverside Ford. More

My husband and I have bought several cars from riverside in Macon and each time has been a great experience. Thanks Riverside! in Macon and each time has been a great experience. Thanks Riverside! More

They went above and beyond getting me in a 2023 Maverick. Mr. Deal couldn’t have been more helpful in all aspects of the deal. Finance office was great as well, Mr. Deal couldn’t have been more helpful in all aspects of the deal. Finance office was great as well, More