Riverside Ford Lincoln

Service at the desk was good, but the wait Time for the oil changes was way too long. It took over 2 1/2 hours oil changes was way too long. It took over 2 1/2 hours More

Great service. Job well done and promptly. Called when vehicle ready. Said what need to be done and did it in a timely manner. Will be doing all my service work here Job well done and promptly. Called when vehicle ready. Said what need to be done and did it in a timely manner. Will be doing all my service work here. Good people. More

Great service All of the staff was very courteous and helpful. Andy went out of his way to explain and educate our daughter on the features of this vehicle. Nathan All of the staff was very courteous and helpful. Andy went out of his way to explain and educate our daughter on the features of this vehicle. Nathan did a great job giving the details and history on the vehicle and making our experience comfortable. David was very helpful explaining our finance options. More

awful Andy Mason was the sales manager, he was very hateful to us at the very end of this transaction , got all in our face spiting while talking saying / a Andy Mason was the sales manager, he was very hateful to us at the very end of this transaction , got all in our face spiting while talking saying / accusing me of interupting the fanaince manager More

Good, But . . . I truly wish the techs would use steering wheel covers. Every time I've taken my truck in I've had to wipe grit and grime from the wheel. I truly wish the techs would use steering wheel covers. Every time I've taken my truck in I've had to wipe grit and grime from the wheel. More

My husband and I traveled over 100 miles to do business at Riverside and they didn’t disappoint! Kent Smith was a pleasure to do business with. It felt as if he was working for US!! We will return in the f at Riverside and they didn’t disappoint! Kent Smith was a pleasure to do business with. It felt as if he was working for US!! We will return in the future! More

good experience Solid interaction, attentive, both behind counter were teaming to help get me in and out per being busy. Rep called me on cell phone, left work numbe Solid interaction, attentive, both behind counter were teaming to help get me in and out per being busy. Rep called me on cell phone, left work number and personal cell so I could text, worked better for me. Car ready when I arrived at 6 closing time, and he was not upset he had to wait until close for me to arrive. Great dealership, fortunate to have them and their Quick Lane. More

Very great to work with. Caring and efficient and timely service. Donna is so efficient and caring. Not a compliment if you must beg and tell customers what to say. I stated what I needed to say. service. Donna is so efficient and caring. Not a compliment if you must beg and tell customers what to say. I stated what I needed to say. More

I took my 2018 Escape to be serviced. I was 10++++ satisfied with the employees in the service department. I always know they are taking care of my car that means so much to me. Thanks Riverside Servi satisfied with the employees in the service department. I always know they are taking care of my car that means so much to me. Thanks Riverside Service department. More

Lincoln service and repair. Diagnosed issue promptly. Same day repair. Could not ask for more professional customer service. Great service department personnel. Keith Horton dire Diagnosed issue promptly. Same day repair. Could not ask for more professional customer service. Great service department personnel. Keith Horton directed all concerned to elevate my repair as I was under a time restraint. Many thanks! More