Riverside Ford Lincoln

Since 1978 I have been a customer of Riverside Ford since 1978.They do good work..In all that time I have only had one service issue that required a follow up an I have been a customer of Riverside Ford since 1978.They do good work..In all that time I have only had one service issue that required a follow up and they resolved it to my complete satisfaction. More

Tire Trouble I was really dissatisfied with the way my situation was handle when I had a flat tire on my 2017 Lincoln Continental and this is not the first time th I was really dissatisfied with the way my situation was handle when I had a flat tire on my 2017 Lincoln Continental and this is not the first time this situation has occurred; however, the first time was settled in a couple of days. However this time it took over two week to get me a tire while my car jus sat there in the parking lot. My problem is the same as the first time, the dealer ship does not have a local distributor that stock this tire and so when they finally found the tire I needed in Ohio, instead of having it overnighted I had to wait another week while is was driven down by truck. With the Lincolns that have been sold since 2017 and if the tires are the same as on my car, why would the dealership not have local distributors stock at least a small number of these tires so that customers don't have to wait an extremely long time to get a tire. More

complete confidence service is excellent price is reasonable work is done in good time and always right counter reps are friendly and up to date on vehicles service is excellent price is reasonable work is done in good time and always right counter reps are friendly and up to date on vehicles More

For the most part I was treated fairly. And all my questions were answered and I would recommend a friend. I will come back again questions were answered and I would recommend a friend. I will come back again More

vehicle service service is good reason I continue to use and everyone is helpful and advise me if something needs to be replace friendly people and helpful service is good reason I continue to use and everyone is helpful and advise me if something needs to be replace friendly people and helpful More

Major "Brake" Repair The Forde Edge had very spongy brakes. Dangerous to operate. After some diagnostic test is was determined that major work needed to be done, which w The Forde Edge had very spongy brakes. Dangerous to operate. After some diagnostic test is was determined that major work needed to be done, which was completed in a timely manner. More

Went for oil change, with no other car problems, but Car ran hot as soon as I drove off down Riverside Dr. No fluids replenished ran hot as soon as I drove off down Riverside Dr. No fluids replenished More

Tech was prompt in providing ad ice and service and helped completed the required repair. Advised on flat tyre that should not be plugged versus replaced with new. helped completed the required repair. Advised on flat tyre that should not be plugged versus replaced with new. More

My experience with Devin was awesome. He took the initiative to find out what was going on with my truck while quick lane bay were filled other costumer vehicles. initiative to find out what was going on with my truck while quick lane bay were filled other costumer vehicles. More

Always fast, friendly, and professional. Devin always takes good care of us in the service center. Riverside Ford always gets us in and out quickly! The staff is friendly and professional. Devin always takes good care of us in the service center. Riverside Ford always gets us in and out quickly! The staff is friendly and professional. More