Riverhead Bay Volkswagen
Riverhead, NY
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146 Reviews of Riverhead Bay Volkswagen
Personal Concern for Your Needs I approach every car dealer with trepidation: fear I will be over-sold, confusion over car talk language, and embarrassment that I have a disability I approach every car dealer with trepidation: fear I will be over-sold, confusion over car talk language, and embarrassment that I have a disability that has the potential to ask, why is she driving? Bill breaks all these molds. He understood my special needs and worked with me to overcome the challenges I face in driving. He also worked hard to provide me the financial deal I needed to make it work. There was no pressure, no "sales" pitch, but a genuine desire to make the deal work. I would highly recommend Bill to anyone who does not consider themselves to be "seasoned" car buyers but just someone who knows what they want and what they can afford. More
Great service Very pleasant buying experience at Riverhead Bay Motors. No pressure. I was allowed to take out cars to drive by myself without a salesman. They did n Very pleasant buying experience at Riverhead Bay Motors. No pressure. I was allowed to take out cars to drive by myself without a salesman. They did not have the colour I wanted but we ordered it on Saturday and it was at the dealership ready by Wednesday and it was perfect. The car (Golf TSi S auto) is everything I hoped for and more. Very well put together and drives beautifully. More
Fantastic buying experience We were very pleased with the entire car buying experience at Riverhead Bay motors. Both Bill and Tim were very helpful and knowledgable of the cars w We were very pleased with the entire car buying experience at Riverhead Bay motors. Both Bill and Tim were very helpful and knowledgable of the cars we were interested in. We will be purchasing our future cars here More
Excellent Experience Buying a car can be a daunting task. But the team at Riverhead Bay Volkswagen were kind, patient, educated and pleasant! We love our new VW Jetta GLI! Buying a car can be a daunting task. But the team at Riverhead Bay Volkswagen were kind, patient, educated and pleasant! We love our new VW Jetta GLI! More
Completely Accomodating Sean approached us as we were sitting in a red GTI in the showroom. He probably found us very funny, as almost all of our business conversations were Sean approached us as we were sitting in a red GTI in the showroom. He probably found us very funny, as almost all of our business conversations were in the front seat of one car or another. I was a first time car buyer and was very nervous about it, but he made sure my boyfriend and I were totally comfortable. He took us on several test drives, I was sold after jumping in the car for the first time! The staff made my trade in so easy. I love my 2015 Golf Launch! More
Beware of Internet Prices - Just a lure to get you in Internet/ advertised prices are just meaningless numbers used to lure customers into dealership. They simply add back their desired margin via unadve Internet/ advertised prices are just meaningless numbers used to lure customers into dealership. They simply add back their desired margin via unadvertised dealer fees to price to get back to where they want to be when its time to discuss the price. Salesman Kevin Curti was very polite, as was Sales Manager. Refused, however, to even try to approach competition pricing after they were told their prices were very high. Subsequently reduced price of vehicle by $2,000 a few weeks later. Could of called me when vehicle was reduced in price - did not. Lost a sale as a result as I have since purchased a newer vehicle with lower mileage for a great price at a competitor. Look elsewhere. More
Friendly and Not Intimidating I went into Riverhead Bay Volkswagen as a first time car buyer. The staff was friendly, educated and not intimidating. It felt like shopping for a c I went into Riverhead Bay Volkswagen as a first time car buyer. The staff was friendly, educated and not intimidating. It felt like shopping for a car from your best friend's dad - warm, genuine and honest. More
Bill Brienza is awesome Bill Brienza went above and beyond getting us our golf. We got our first electric cars! He explained everything and made sure we could reach home with Bill Brienza went above and beyond getting us our golf. We got our first electric cars! He explained everything and made sure we could reach home with any questions. More
Hassle free 2nd purchase within 9 months As always…Riverhead Bay Volkswagen came through. March 2014 they located the last of the 2013 GTI's and delivered it on the date promised. Now, they s As always…Riverhead Bay Volkswagen came through. March 2014 they located the last of the 2013 GTI's and delivered it on the date promised. Now, they sold me a 2014 GLI Limited 30 year Edition for an awesome price. Sean Charters and the crew were very professional and applied as many incentives and discounts you can shake a stick at. Thanks again for your great service. Don't be surprised if you see me towards the end of 2015 looking for a Beetle to add to my collection. More
Purchsed new 2015 VW Golf S, manual transmission Sales personnel professional, accommodating and courteous. went out of their way to help new vehicle delivered on time right and correct Fair prici Sales personnel professional, accommodating and courteous. went out of their way to help new vehicle delivered on time right and correct Fair pricing, beat other dealers initial offers by 100's of dollars More