Greenway Kia of Riverchase

Greenway Kia of Riverchase Oct 17, 2024 lorenturner2 Little to no knowledge mechanic knowledge. My car ran before leaving my home. I was told my engine was locked up by Mr. Bishop “M 2024 lorenturner2 Little to no knowledge mechanic knowledge. My car ran before leaving my home. I was told my engine was locked up by Mr. Bishop “Manager over Service”.My car went for recall repairs to just sit and was vandalized on the property and nothing was ever done. I have pictures before and after my car left. Also, have eye witness the day it went to Riverchase KIA. A police report had to be filed due to vandalism on the property. After being told by Mr.Bishop that it would need to be towed home.Got my car towed home…. It arrived tore to pieces inside and out.My husband said whys everything under the hood unhooked ? Why he tear out the fuse box in the car? My husband hooked everything together it started right up no problem no engine issue. I sent Mr. Bishop a video of the car starting at no surprise he didn’t reply. I had to file a complaint with customer service that had to send it up to KIA corporate for investigation. As well as sending in a formal complaint as directed by Misty at KIA customer service through a letter written to KIA America -PO Box 52410 Irvine, California 92619. This was a poor attempt to try to sell me another vehicle. After I kindly declined to trade in and purchase another vehicle. I was told that due to declining trading in or purchasing a vehicle. I was not allowed back on the property as of 10/2/24 per Michelle and management with KIA Customer Service Misty. I had ever been there 3 times my whole life. Never meeting this man nor had any conflict with him. 🤷🏻‍♀️ I did find it weird that when I made a post on Google after the post around 12 at 5:45 that evening. Mr. Bishop contact: 205-538-2104. He called and text me on his personal cellphone on 10/2/2024 requesting friendship and to take the post down. His words on the call I don’t even know you why would I say that….. Then asked to be my friend. As well as admitting to speaking with KIA Customer service after my decline and not allowing me on the property. We didn’t leave the call on a bad ending at all. I thought till on 10/08/2024. I received my car from the towing company completely vandalized. FYI: Same person that said they tried starting the car the engine was ceased. If you unhook the battery ,the bar on the engine all the fuses inside and out. I imagine it wouldn’t turn over.No , diagnostics were completed it takes 5 minutes for a diagnostic. Reply to calling you all. I have called left my contact information with the operator. She said no management was available, but will give you my contact information to call me back. 10/18/2024@851 It’s 10/28/2024 - I never got a return call/email or anything after contacting you Mr. Kia Owner. More

Little to no knowledge mechanic knowledge. My car ran before leaving my home. I was told my engine was locked up by Mr. Bishop “Manager over Service”. My car went for recall repairs to just si My car ran before leaving my home. I was told my engine was locked up by Mr. Bishop “Manager over Service”. My car went for recall repairs to just sit and was vandalized on the property and nothing was ever done. I have pictures before and after my car left. Also, have eye witness the day it went to Riverchase KIA. A police report had to be filed due to vandalism on the property. After being told by Mr.Bishop that it would need to be towed home.Got my car towed home…. It arrived tore to pieces inside and out.My husband said whys everything under the hood unhooked ? Why he tear out the fuse box in the car? My husband hooked everything together it started right up no problem no engine issue. I sent Mr. Bishop a video of the car starting at no surprise he didn’t reply. I had to file a complaint with customer service that had to send it up to KIA corporate for investigation. As well as sending in a formal complaint as directed by Misty at KIA customer service through a letter written to KIA America -PO Box 52410 Irvine, California 92619. This was a poor attempt to try to sell me another vehicle. After I kindly declined to trade in and purchase another vehicle. I was told that due to declining trading in or purchasing a vehicle. I was not allowed back on the property as of 10/2/24 per Michelle and management with KIA Customer Service Misty. I had ever been there 3 times my whole life. Never meeting this man nor had any conflict with him. 🤷🏻‍♀️ I did find it weird that when I made a post on Google after the post around 12 at 5:45 that evening. He called and text me on his personal cellphone on 10/2/2024 requesting friendship and to take the post down. His words on the call I don’t even know you why would I say that….. Then asked to be my friend. As well as admitting to speaking with KIA Customer service after my decline and not allowing me on the property. We didn’t leave the call on a bad ending at all. I thought till on 10/08/2024. I received my car from the towing company completely vandalized. FYI: Same person that said they tried starting the car the engine was ceased. If you unhook the battery ,the bar on the engine all the fuses inside and out. I imagine it wouldn’t turn over.No , diagnostics were completed it takes 5 minutes for a diagnostic. More

Great job always putting the customer first I really appreciate the help great job would love to do business in the future appreciate the help great job would love to do business in the future More

My experience was great there. I got immediate help with whom I needed to talk with so could find out further details. The process was very smooth and they did whatever they could I got immediate help with whom I needed to talk with so could find out further details. The process was very smooth and they did whatever they could to help you leave with the vehicle of your choice. I’ll be definitely going back when need another vehicle More

I was very happy with my experience at Riverchase Kia. They treated me great. I have purchased 3 Kia’s from and always treated very well They treated me great. I have purchased 3 Kia’s from and always treated very well More

Myron is the best. This was my 2nd car ( wreck my last week bought in September) he knew what I wanted and helped me with the insurance paperwork got me a new car like This was my 2nd car ( wreck my last week bought in September) he knew what I wanted and helped me with the insurance paperwork got me a new car like the one I had. Was very easy on me and pleasant to work with. More

Lanesha Childress was great, she made the whole experience very easy and comfortable. They are really good people. experience very easy and comfortable. They are really good people. More