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Greenway Kia of Riverchase

Pelham, AL

4.2
563 Reviews

2200 US-31

Pelham, AL

35124

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563 Reviews of Greenway Kia of Riverchase

April 24, 2025

Service advisor Yanna Harville is horrible! Extremely rude and disrespectful. Waited over a week for a response on service. DO NOT USE THIS DEALERSHIP FOR ANYTHING! More

by Davinbama1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yanna Harville
Apr 24, 2025 -

Greenway Kia of Riverchase responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

April 21, 2025

Rhett Tucker was our salesman and he was very friendly and knowledgeable. Thanks to the whole team! We bought a 2025 SX Prestige Carnival Hybrid and couldn’t be happier! More

by Sean Andino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhett Tucker
Apr 22, 2025 -

Greenway Kia of Riverchase responded

Sean, we're delighted to hear that Rhett and the Riverchase Kia team provided you with a great experience. Enjoy your new 2025 Kia SX Prestige Carnival Hybrid!

April 08, 2025

I had a fantastic experience at Kia from the moment I walked in, David and Samantha was welcoming, and genuinely helpful. My car was taken in right on time and the service was completed in the time they More

by destiny.england78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and Samantha , Season Stockton
Apr 09, 2025 -

Greenway Kia of Riverchase responded

It's wonderful to hear that David and Samantha made your visit at Riverchase Kia a fantastic one! We're glad the service was timely and met your expectations. Thank you for sharing this positive experience with us!

April 05, 2025

Horrible service! Car was having issues within weeks of purchasing and they did not want to help. I mention the issue before hand and they said “it’s nothing”. Do not More

by Christian12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Quentin Watkins, Justin Grier, Season Stockton
Apr 06, 2025 -

Greenway Kia of Riverchase responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards, Christian. Please reach out to us directly so we can try to help. Thank you.

March 14, 2025

Our service tec Anna was top notch she made sure our vehicle was getting the best service. She went so far as to fine us prepaid service. She kept me well informed on our vehicle progress. When it was More

by Nutmeg_143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna, Samantha, Season Stockton
Mar 14, 2025 -

Greenway Kia of Riverchase responded

Thank you for sharing your experience with us! We're delighted to hear that Anna and Samantha provided top-notch service at Riverchase Kia. We appreciate the recognition and look forward to serving you again in the future!

March 04, 2025

I want to applaud "Ayanna "Yan" Harville" located at KIA Dealership in Pelham, for giving me the best service possible for my vehicle. She is wonderful, go check her out! More

by Lutece87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayanna Harville, Season Stockton
Mar 04, 2025 -

Greenway Kia of Riverchase responded

Thank you for recognizing Ayanna's exceptional service at Riverchase Kia! We're delighted to hear she made your experience a great one. We appreciate the recommendation and look forward to serving you again in the future!

February 17, 2025

Service was fantastic and I will refer anyone to this dealership Great experience and help More

by yakini3239
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy
Feb 17, 2025 -

Greenway Kia of Riverchase responded

We're delighted we could deliver an excellent experience! Thank you for your support. - Riverchase Kia Team

February 12, 2025

Buying a car from Greenway Kia of Riverchase has been a great experience for me. My product specialist was Jimmy Cummings. He was the best! Knowledgeable , courteous, and helpful. When I took the car t More

by joycehud13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Cummings, Sales. David and Samantha, Service Dept.
Feb 13, 2025 -

Greenway Kia of Riverchase responded

Joyce, we're delighted to hear about your positive experiences with Jimmy, David, and Samantha at Riverchase Kia! It's wonderful that our team could provide such knowledgeable and friendly service. Enjoy those seat warmers in your new car!

January 22, 2025

Anna was so sweet and kept me updated on my car. She also took me home and then picked me up when the car was ready. Samantha was great explaining the charges when I paid. More

by sushel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha, Anna, Season Stockton
Jan 23, 2025 -

Greenway Kia of Riverchase responded

Sushel, we're delighted to hear that Anna and Samantha provided such attentive service at Riverchase Kia. Thank you for sharing your experience with us!

January 05, 2025

I just purchased my fourth Kia. Don Harris made my experience stress free!! Usually trading a car in is a all day process. He got me in and within three hours. He was very informat More

by Kelly bingham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Harris and arnis libazs
Jan 06, 2025 -

Greenway Kia of Riverchase responded

Kelly, we're delighted to hear that Don made your fourth Kia purchase a breeze at Riverchase Kia! It's fantastic to know he provided such informative and efficient service. We look forward to seeing you again next time!

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