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Rivard Royall GMC
Memphis, TN
214 Reviews
Located just under 15 minutes northeast of Memphis International Airport, Rivard-Royall GMC proudly serves the Memphis, Collierville, and Southaven areas. Our dealership offers an extensive selection of new GMC vehicles and a wide variety of pre owned vehicles. As the #2 GMC store in the country, Rivard is always striving for excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 12:00 PM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 214 reviews
September 09, 2026
The dealership was professional and willing to work with us to make the lease work for us. us to make the lease work for us. More
by JSL12343
Verified Customer
August 27, 2026
There was a miss understanding on what the work should cost. I thought I had two more free oil changes left on my contract with auto nation that's was honored last time but no more. There was a difference cost. I thought I had two more free oil changes left on my contract with auto nation that's was honored last time but no more. There was a difference in price for the transmission flush but manager worked with me. My truck smells like transition fluid but hopefully will dissipate More
by CHIPNEWMAN64
Employees Worked With
Do
August 27, 2026
I fully recommend Rivard Royall team. . No car sale is perfect but when it was less than perfect the team made the prefect response. . . No car sale is perfect but when it was less than perfect the team made the prefect response. . More
by d r
August 26, 2026
Fair up front pricing. Tasha was our sales rep and she’s top notch… great communicator, quick response, thorough in explaining features and paperwork. Highly recommend! Tasha was our sales rep and she’s top notch… great communicator, quick response, thorough in explaining features and paperwork. Highly recommend! More
by bprocell
August 25, 2026
Sean provided great customer service and is very knowledgeable. The customer waiting area is very small. The service was considerably fast compared to another GMC dealership. knowledgeable. The customer waiting area is very small. The service was considerably fast compared to another GMC dealership. More
by EJBOYD79
Employees Worked With
Sean Fritz
August 23, 2026
I've been friends with Charles for many years, he's never disappointed me, I will always buy a car from him, friends, very professional, knowledgeable, he's family disappointed me, I will always buy a car from him, friends, very professional, knowledgeable, he's family More
by DENNISPHYLLIS
Employees Worked With
August 19, 2026
Very easy to deal with. Datasha was fantastic and there was no back and forth. Pleasant transaction. Datasha was fantastic and there was no back and forth. Pleasant transaction. More
by fasts10
Employees Worked With
August 18, 2026
Time spent there could have been less. Overall good experience. Derrick was very pleasant to deal with Overall good experience. Derrick was very pleasant to deal with More
by JREYNOLDS663@gmail.com
August 18, 2026
The dealership has been superb with customer service from the first day I walked in. The service department was quick and courteous. Sean Fritz handled everything with my oil change service with great profe the first day I walked in. The service department was quick and courteous. Sean Fritz handled everything with my oil change service with great professionalism. I plan to continue doing business with them and always refer others to them. More
by DANIELKECK70
Employees Worked With
August 17, 2026
Just want to thank Jamie Diltz for a smooth transaction! He was easy to deal with and was not a pressure salesman which was refreshing! I recommend anyone looking to check this dealership out for best pri He was easy to deal with and was not a pressure salesman which was refreshing! I recommend anyone looking to check this dealership out for best price, lots of stock and an impeccable salesman!! 10 out of 10! More
by angjones72
Employees Worked With
