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Rivard Royall GMC

Memphis, TN

Overview
Employees
Reviews
Vehicles
4.7
30 Reviews
Located just under 15 minutes northeast of Memphis International Airport, Rivard-Royall GMC proudly serves the Memphis, Collierville, and Southaven areas. Our dealership offers an extensive selection of new GMC vehicles and a wide variety of pre owned vehicles. As the #2 GMC store in the country, Rivard is always striving for excellence!
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2621 South Mendenhall Road

Memphis, TN

38115

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Showing 30 reviews

October 14, 2025

Sales Rep was good. The hidden extra fees I was hit with in finance was not cool at all. More

by mr.robinson84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarvis Harden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 14, 2025

When I called, he told me "no worries, I got you". He found exactly what I wanted and worked with me in another state to complete the process. Thanks, buddy! More

by Alex
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Diltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 13, 2025

Excellent customer service front to finish. Edward did an outstanding job and we are extremely happy with our Denali! More

by jdjones0218
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 11, 2025

Great, no pressure experience that was efficient. Edward King is a fantastic sales representative and is very responsive. More

by brooklester
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edward King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2025 -

Rivard Royall GMC responded

Thank you for the 5 star review!

October 11, 2025

This GMC dealership has really worked with me on this car, because it gave me so many problems when I first brought it. Laura and service mechanic have been over backwards to try and get this car rolling More

by BARBARAELLIS16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura in service dept, and service mechanic
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Oct 12, 2025 -

Rivard Royall GMC responded

We do our best to keep you on the road! Thanks for choosing us to service your vehicle!

October 11, 2025

I inquired about a truck but it was at the dealership in Tampa. They transferred it for me to Memphis without asking for a commitment to purchase. They gave me a good price over the phone so I purchased. Ea More

by JONATHAN.T.WELCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarvis Harden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tasha Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Diltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2025 -

Rivard Royall GMC responded

Purchasing a vehicle does not have to be complicated. We appreciate your business!

October 08, 2025

I brought my Acadia in to be serviced for several things going on with it. My breaks have squeaked since I bought it, after bringing it in to be fixed it is now worse than before. Now I have an alert that m More

by SIMONTON.RACHEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2025 -

Rivard Royall GMC responded

We’re truly sorry to hear that your brake concern has not been fully resolved after your visit. That’s definitely not the experience we want for any of our guests. We’d like the opportunity to review this further and ensure your Acadia is taken care of properly. We recommend bringing this to the attention of our Service Director, Eric Clover, so he can personally look into the repair history and help make things right.

October 08, 2025

The service department is very friendly and helpful. They take of my car in record time. The salesmen also acknowledge me when I'm waiting for my car to be repaired. More

by MOWANA21
Recommend Dealer
Yes
Employees Worked With
Don't remember names
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Oct 12, 2025 -

Rivard Royall GMC responded

Thank you so much for sharing your experience! We’re glad to hear our service team took care of your vehicle quickly and that our sales staff made you feel welcome while you waited. We’ll be sure to share your feedback with the team — they’ll really appreciate it. Thanks again for choosing Rivard-Royall GMC!

October 07, 2025

Jamie was very professional and very helpful. He was patient and very polite. He is very knowledgeable and he helped me find the perfect vehicle. Thank you Jamie More

by tjnash08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Diltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2025 -

Rivard Royall GMC responded

Thank you for the wonderful feedback! We’re so glad to hear that Jamie provided a professional, patient, and knowledgeable experience while helping you find the perfect vehicle. We’ll be sure to share your kind words with him. Thank you for choosing Rivard-Royall GMC!

October 07, 2025

Jamie was very professional, fast, helpful, and he got me exactly what I was looking for I’ve already referred him to multiple people… thanks again Jamie I appreciate it!!! And I love my truck More

by Jarikkvsmith84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Diltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2025 -

Rivard Royall GMC responded

Thank you so much for sharing your experience! We’re thrilled to hear that Jamie made the process fast and easy and got you exactly what you were looking for. We appreciate your referrals and are so glad you’re loving your new truck! Thanks for choosing Rivard-Royall GMC!

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