Rivard Buick GMC

appointment for an oil change We had a 1:00 PM appointment to have oil change and it took over 1.5 hours. Another couple in the waiting room that arrived long before us waited alm We had a 1:00 PM appointment to have oil change and it took over 1.5 hours. Another couple in the waiting room that arrived long before us waited almost 2.5 hours. Never had this happen before. Where's the help??? More

Love Rivard Buick GMC quick, friendly in and out for an oil change, tire rotation in less than 1 hour. Have been using there service for many years and always satisfied. quick, friendly in and out for an oil change, tire rotation in less than 1 hour. Have been using there service for many years and always satisfied. More

can’t do it right the 1st time They had to rebalance my tires again after doing it last week and my a/c still isn’t right. They tried to rush it out saying they couldn’t find anythi They had to rebalance my tires again after doing it last week and my a/c still isn’t right. They tried to rush it out saying they couldn’t find anything wrong and when I refused to pick it up till they fixed it they magically found something and it still isn’t right. It’s a brand new vechicle More

Tires Went to Rivard Buick to get a quote on tires. The service tech, Carlos was very helpful on what tires to purchase, set up the appointment. Very pleas Went to Rivard Buick to get a quote on tires. The service tech, Carlos was very helpful on what tires to purchase, set up the appointment. Very pleased with Rivard More

First oil change I was a little late for my appointment. It took a lioober an hour from arrival to departure for oil change, tire rotation, and inspection. The only ne I was a little late for my appointment. It took a lioober an hour from arrival to departure for oil change, tire rotation, and inspection. The only negative was the oil or grease swipe that was left on the driver’s door handle. More

Great customer service Carlos made my service experience a something I appriciated as apposed to something I dreaded. I was provided a courteous ride to my office while the Carlos made my service experience a something I appriciated as apposed to something I dreaded. I was provided a courteous ride to my office while the service took place. More

Carlos From the time I walked thought the door from the time I picked up the Buick my over all experience was as always fantasy. Bob told me he got a diffe From the time I walked thought the door from the time I picked up the Buick my over all experience was as always fantasy. Bob told me he got a different job in Buick but any problems just call. Thanks again. More

disappointed Waited 2 1/2 hrs for grease job and oil change. Not enough people working. Seemed to be back up. Waiting area full. Not pleased Waited 2 1/2 hrs for grease job and oil change. Not enough people working. Seemed to be back up. Waiting area full. Not pleased More

My GMC’s first Service No wait when I arrived for my appointment & I was out in 30 minutes for my oil change filter tire rotation & all my trucks fluid levels filled. A very No wait when I arrived for my appointment & I was out in 30 minutes for my oil change filter tire rotation & all my trucks fluid levels filled. A very pleasant experience. More

Dissatusied Customer, No follow through Regular scheduled maintenance, made service advisor aware of my hood peeling and my running boards peeling since Movember 2018, I have been there for Regular scheduled maintenance, made service advisor aware of my hood peeling and my running boards peeling since Movember 2018, I have been there for regular service 3 times since then and all 3 times the service advisor said he would email the DM as of today 7 months later I am very dissatisfied with the service of Rivard and would not buy another vehicle from them nor would I never recommend them, there had never been any achknowledgement about this issue. I have never noticed this defect in any other GMC truck the either same running board or the same color More