Rivard Buick GMC

Rivard needs to speed up their buying client waiting time. I let Hayley know immediately, which truck I wanted and didn't need a tour or test drive. So, Rivard please tell me why, I spent over 6 hrs on time. I let Hayley know immediately, which truck I wanted and didn't need a tour or test drive. So, Rivard please tell me why, I spent over 6 hrs on Mother's day, knowing I came to visit my daughter. The waiting time was on Hayley getting the approval for the terms on the truck. Hayley was nice, but needed some more experience, vehicle readings, financing computer, etc. Contacted Rivard without a response or they choose to ignore my "make it right" suggestion. Couldn't get my questions answered, except for one after the sale. Overpaid and my time is money, left dissatisfied. More

Very good trade in value. New truck had all the options I wanted. Chris Garcia was very helpful and professional. Great salesman & dealership New truck had all the options I wanted. Chris Garcia was very helpful and professional. Great salesman & dealership More

I ended up selling my truck out right as Rivard didn't want to give me much for it. I had my own financing so the purchase of my new AT4 HD was quick and painless. I only dealt with Scott from ordering want to give me much for it. I had my own financing so the purchase of my new AT4 HD was quick and painless. I only dealt with Scott from ordering to taking delivery so that was easy. I love my new truck! More

My first buying experience at this dealiership, very satisfied with the whole process. Our salesman, Barry Brooks was excellent. Nice job. satisfied with the whole process. Our salesman, Barry Brooks was excellent. Nice job. More

seeless tranaction with few bumps. Very professional. Loved the touch screen desk for signing documents. Very professional. Loved the touch screen desk for signing documents. More

I bought the truck out of state and everything was perfect as described when I arrived to pick up the truck. Price was spot on with zero complications. I would highly recommend this dealership perfect as described when I arrived to pick up the truck. Price was spot on with zero complications. I would highly recommend this dealership More

Juan Castellanos was very thorough, helpful and respectful, helping us with our transaction. We are extremely satisfied with our auto choice and with Mr. Castellanos' professionalism. respectful, helping us with our transaction. We are extremely satisfied with our auto choice and with Mr. Castellanos' professionalism. More

CHRIS WAS VERY PROFESSIONAL AND HELPFUL THROUGHOUT THE ENTIRE PROCESS. ONLY CONCERN THAT I HAVE IS WITH RECEIVING A REFERRAL FOR MY COUSIN TEMARKUS BROWN WHO WAS WITH ME THROUGH THE ENTIRE PROCESSS OR I W ENTIRE PROCESS. ONLY CONCERN THAT I HAVE IS WITH RECEIVING A REFERRAL FOR MY COUSIN TEMARKUS BROWN WHO WAS WITH ME THROUGH THE ENTIRE PROCESSS OR I WAS NOT OFFERED TO BE SIGNED UP FOR THE REFERRAL PROGRAM. INQUIRED SEVERAL TIMES BEFORE I GAVE HIM HER NAME AND ADDRESS, BUT SHE HAS YET TO RECEIVE THE REFERRAL, WHICH WAS 2 OR MORE WEEKS AGO. I LET ME KNOW THAT HE SENT HER INFO OVER, TO WHO I DONT KNOW. BUT, I HAVE YET TO HEAR BACK FROM CHRIS. OTHER THAN IS SITUATION I WAS VERY PLEASED WITH CHRIS AND DEFINATELY MY BRAND NEW ENVISTA. I LOVE MY CAR AND WOULD LIKE TO REFER OTHERS AS SOON AS THIS REFERRAL ISSUE IS RESOLVED. ALL OF THE STAFF WAS VERY FRIENDLY AND PROFESSIONAL AND I LOVE THE ADVANCED TECHNOLOGY OF THE SIGNING PROCESES, BUT I WOULD LOVE TO GET A HARD COPY OF MY ENTIRE PROCESS.I DID RECEIVE A COPY OF THE CONTRACT AND A FEW OF THE EXTRA FEATURES I ADDED FROM CHRIS.OVERALL THE PROCESS WAS SMOOTH. More

Great dealership Stanley was great at getting me into a vehicle I love to drive vehicle I love to drive More

Anas great, off on weekend I was trying to close. Miguel replacement horrible…Manage Great Miguel replacement horrible…Manage Great More