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Rivard Buick GMC

Tampa, FL

4.8
3,277 Reviews
Rivard Buick GMC is your premier Tampa GMC and Buick dealership, also serving the Tampa, Riverview, Lakeland, Plant City, Valrico, Brandon, Lithia, Apollo Beach, and Sun City Center areas. If you're looking for a great Florida Buick and GMC dealer, come see us and test drive the new Buick or GMC of your choice. The Buick Enclave, GMC Terrain, and GMC Yukon are top picks for our GM crossover and SUV drivers! Don't forget the stylish Buick Regal and Buick Verano, or the hard-working and popular GMC Sierra in Tampa! This GMC truck has the power you need and the extras you want, and you'll love it when you test drive it. Find your new GMC Sierra or used GMC Sierra in Florida today! Schedule your test drive online, or just stop by our showroom at 9740 Adamo Dr (SR60). Feel free to contact us directly if you have any questions. Rivard Buick GMC in Tampa is here to serve you.
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9740 E Adamo Dr

Tampa, FL

33619

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Showing 3,277 reviews

February 12, 2021

My Son purchased the same truck from Rivard Buick GMC an few years ago, said for us to ride over and check out the place, Justin was great, and when he showed me the proposal for the new truck I said I wo More

by Bob C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Rivard Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Rivard Buick GMC Team

Feb 18, 2021 -

Bob C responded

My wife is thinking of a new car, when she is ready we will visit you again, thanks

February 12, 2021

On December 17, 2021 after visiting many local GMC On December 17, 2021 after visiting many local GMC dealerships, we drove from Orlando to Tampa to visit Rivard Buick GMC. We met salesman Cameron Tri More

by rickmc17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Trimmer, Jeremy Stroot
Feb 18, 2021 -

Rivard Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! The Rivard Buick GMC Team

February 10, 2021

David Hurley is a great salesperson to work with. My experience with him has been exceptional. He’s been prompt and informative... quick to reply and answer all of my questions. He’s very knowledgeable, More

by TC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Rivard Buick GMC responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Rivard Buick GMC. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, The Rivard Buick GMC Team

February 10, 2021

This was the easiest car buying process I have ever had. Curtis had all of the paperwork ready to be signed so that we were in and out in no time. Thank you. More

by carolinethaxton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Yandle
Feb 16, 2021 -

Rivard Buick GMC responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, The Rivard Buick GMC Team

February 09, 2021

I was referred to David Hurley and what a wonderful seamless process it was in buying my new vehicle. He was professional, kind and courteous. More

by Nrobertson243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Stroot
Feb 12, 2021 -

Rivard Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. The Rivard Buick GMC Team

February 07, 2021

I bought a new 2021 GMC Sierra Denali in November and took possession Dec. 4th.and drove to Savannah. I was washing it after the trip on Dec. 5th (300 miles) only to find paint problems, especially on t More

by Unhappy!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Hurley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Royall, Britney Hagen, David Poulter
Feb 12, 2021 -

Rivard Buick GMC responded

We appreciate all feedback, Jeff. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. I would like to discuss with you further, if you could please reach out to me at your earliest convenience. Sincerely, Nate Pribble, Business Manager, (813) 200-8752

Feb 17, 2021 -

Unhappy! responded

I've left Mr. Pribble a voicemail and he's not found the time to call me back. I'm not sure if I'd call that exceptional customer service. I believe they are playing a delay as long as possible game, so that the plate issue will, eventually, resolve itself, at my expense! As of today, 2/17/2021 I'm still not in my state database, so am unable to get temp tags. They have refunded the $700 for that error, but are still dragging their feet on the plates. If at some point in the future, after they've dragged their feet long enough, and I get either temp or permanent plates, they should also refund the fees I paid for this terrible service too! For those reading this review, I see that Mr. Pribble has made the same offer to the others that weren't happy. I suspect they didn't get a call back either. update 2/23/2021 Mr Pribble called right after I posted the update, saying he hadn't called. He was very sympathetic to what happened and said that what happened was wrong and he would come up with a solution the next day. I thought he was sincere and I'd get things moving toward getting my vehicle registered. Well the next day I heard from my state DMV about what Rivard isn't doing right and who they needed to call to get my registration done. I forwarded the info to Rivard, the part time clerk, and Mr. Pribble. So on February 18th I get a text from Mr. Pribble, their manager is on the phone "jumping all over them" because this isn't acceptable. I never heard from Mr. Pribble again even after 4-5 emails sent to him and others. I paid them to get this work done and it's still being severely mismanaged. I've now told them I want my money back that I paid for the service. I am not in my states database yet, and can't get temp tags. Bottom line don't believe them, including Mr. Pribble.

February 04, 2021

Always an awesome experience when buying a vehicle from Rivard. Great price, smooth process and great customer service. The only dealership we work with. Business or Personal vehicles, Rivard is the only More

by DAVES8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cade Rivard
Feb 09, 2021 -

Rivard Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. The Rivard Buick GMC Team

February 02, 2021

David Hurley did an excellent job showing the gmc truck to us and explained all the features. He is very knowledgeable easy going great salesman . More

by Ssbuch22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Rivard Buick GMC responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear David and our team were helpful during your visit and that you love your new GMC. If you have any questions, please don't hesitate to reach out to us again. The Rivard Buick GMC Team

February 01, 2021

Great Experience. Dave Hurley was honest and up front and I would definitely come back to Rivard GMC. The prices were outstanding and are definitely the lowest around. More

by evh8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Rivard Buick GMC responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Dave was there to provide you with such exceptional service! Thank you again and congratulations on your new car. The Rivard Buick GMC Team

February 01, 2021

Great service, easy to deal with, pleasurable experience! We saw the ads on tv and decided to see if Buick would put its money where it’s mouth was. They didn’t disappoint! More

by jwhotdog1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Stroot
Feb 04, 2021 -

Rivard Buick GMC responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. The Rivard Buick GMC Team

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