Rivard Buick GMC

Truly want to thank Juan, our sales rep for making our purchase experience great. He provided all needed responses to our daily questions and made sure all documents were ready to sign by the time we arr purchase experience great. He provided all needed responses to our daily questions and made sure all documents were ready to sign by the time we arrived. More

I was very impressed with this dealership I made a phone call I was on vacation on treasure Island and I talked to Francisco Toledo he said he'd call me back it's about to go home that day and he said he'd call I was on vacation on treasure Island and I talked to Francisco Toledo he said he'd call me back it's about to go home that day and he said he'd do anything to help me find what I'm looking for and I was surprised he called back and told me what he had for sale and I was very pleased so I came in made an appointment he wasn't in that day so I made a agreement with another colleague of his look at a vehicle but so they had to order it for me and I was kind of disappointed because the vehicle wasn't there but they made it right the manager was very clear that the vehicle is already sold and when I met Francisco it was very nice and made it all happen for me very smooth and clear I would recommend people to buy from you because you have very good sales people at work there and I will purchase the next vehicle there my wife will be looking for a Tahoe soon thanks very much More

Recently purchased a car from Richard Buick GMC and could not ask for more. Finance team was able to get me an interest rate far lower than expected. Chris, my sales rep was knowledgeable and very kind. Ask not ask for more. Finance team was able to get me an interest rate far lower than expected. Chris, my sales rep was knowledgeable and very kind. Ask for Chris for a guaranteed pleasant experience. More

Best experience I had buying a vehicle. My sales guy was the best and honest the best and honest More

Nick is a pleasure to work with! Very helpful and responsive- not the typical car salesman who just wanted to make a sale. I will be referring everyone I know to Nick when they need a new car. responsive- not the typical car salesman who just wanted to make a sale. I will be referring everyone I know to Nick when they need a new car. More

Rivard Buick had the Exact Model I was looking for and at a great price. Carlos was agreat salesman and after two hours later I drove out with a new Buick! a great price. Carlos was agreat salesman and after two hours later I drove out with a new Buick! More

I have had my 2019 GMC Sierra Denali in many times for the same issue. I just can't get a strait answer my service advisor is Alex and he never takes my calls and he calls me after I called him and left h the same issue. I just can't get a strait answer my service advisor is Alex and he never takes my calls and he calls me after I called him and left him at least 10 messages. It is so bad that the receptionist knows my name and number. I spoke to Alex about this and he said he tells me everything when he talks to me and I told him that's because he never calls me or keeps me advised about my problems. I can go on and on.... Now I went to pick up truck last Friday because I was told it was done. Well when I got there I was told they couldn't duplicate the problem. He said his technician took my truck to several locations couldn't duplicate the problem. Well the miles on the truck did not show any miles, the navigation didn't show any recent places, my GMC app didn't even show anyone moved the vehicle. My issue now is the Heads up display. It is not the same as my navigation system in my dash. I sent him several videos with the issue. I asked what it would take to just put a new system in. When I didn't take my truck on Friday they gave me a loaner for the day until they could look at this issue. Well it is now Tuesday afternoon and several calls to Alex and a message to the service manager and no one is talking to me. I just can't can't understand why no one is calling me. Alex is always with a customer or on the phone.... well when is it my time.... More

My car salesmen Lee was very professional and was a breath of fresh air. Lee stayed in contact with me and was not pushy. He earned my business from another local dealer that lacked professionalism. Wh breath of fresh air. Lee stayed in contact with me and was not pushy. He earned my business from another local dealer that lacked professionalism. What Lee showed me was not topical in the car industry and I will be calling him when it's time to buy again. More

Great dealership no BS Truck is exactly what I ordered Great dealership no BS Truck is exactly what I ordered and want it great price ben Puglisi It’s great to work with Great dealership no BS Truck is exactly what I ordered and want it great price ben Puglisi It’s great to work with More

Bobby worked with me all day and stayed late to finalize the sale, great customer service. the sale, great customer service. More