Rivard Buick GMC

Great dealership! Very honest and courteous! Took too long to get the truck detailed and drive off the lot! Spent over 5 1/2 hours waiting! Very honest and courteous! Took too long to get the truck detailed and drive off the lot! Spent over 5 1/2 hours waiting! More

Bought a 2024 model car from here, after I paid for the car I was handed the keys, both keys had missing metal inserts (incomplete keys) I asked the salesman if the keys were complete becuase they didn’t car I was handed the keys, both keys had missing metal inserts (incomplete keys) I asked the salesman if the keys were complete becuase they didn’t look right, he assured me that they were complete and that these keys don’t have metal inserts, I google it and it turns out that they should have them and they were misplaced by the dealer. I called and asked about it, they apologised and said they would be in touch last week about it. I heard nothing. I then had to follow up multiple times to see if they had located the keys, the response they gave was a picture of the “sold as seen” contract and a flat out refusal to do anything about it. I spent 130k on this vehicle, it was 10 months old . This dealership is deceitful and dishonest. If you are considering buying a vehicle here - be extremely careful. More

Really like this truck and all the features, heated seats have been wonderful on these cold mornings have been wonderful on these cold mornings More

Diagnosed problem with my torque converter. Scheduled repair date with Samantha in service. She was very attentive to the problem scheduled a work date that worked around my schedule. Repair Scheduled repair date with Samantha in service. She was very attentive to the problem scheduled a work date that worked around my schedule. Repair completed when promised and worked with my warranty company so that the repairs were made correctly and as promised. She was very pleasant and courteous to work with. She deserves a recognition for her good work ethic. More

Dealership was good, committed and highly recommended, I'm super happy with this dealership best in Tampa Bay. I'm super happy with this dealership best in Tampa Bay. More

This was the best dealership to work with when it came to pricing and communication. I couldn’t recommend them more! pricing and communication. I couldn’t recommend them more! More

All staff was courteous and helpful. The process just took too long. We had to wait nearly 4 hours once we finalized our deal. The process just took too long. We had to wait nearly 4 hours once we finalized our deal. More

I enjoyed working with my salesperson. She was very friendly and personable. She was very helpful and not pushy which I appreciated. She closed the deal and explained all the options. She was very friendly and personable. She was very helpful and not pushy which I appreciated. She closed the deal and explained all the options. More

Nick Ricketts is the best out there, if you’re looking for a vehicle I’d strongly recommend him. I just purchased my 3rd vehicle from him at Rivard GMC, as always a very pleasant experience. Back in the d for a vehicle I’d strongly recommend him. I just purchased my 3rd vehicle from him at Rivard GMC, as always a very pleasant experience. Back in the day there was loyalty to a dealership or certain salesman that has went away with the internet, I’m here to tell you Nick and Rivard have made me feel like the old days of no hassle or haggle necessary. I would feel comfortable sending my Grandmother there to purchase a vehicle from Nick without worrying about them taking advantage of her. So if you have a loved one and can’t be with them, I’d recommend Nick and the Rivard team to always take care of them! Sales, Service, Parts, Front desk, concierge at the service department all great people that will treat you like family. More