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Rivard Buick GMC

Tampa, FL

Overview
Employees
Reviews
Vehicles
4.8
2,901 Reviews
Rivard Buick GMC is your premier Tampa GMC and Buick dealership, also serving the Tampa, Riverview, Lakeland, Plant City, Valrico, Brandon, Lithia, Apollo Beach, and Sun City Center areas. If you're looking for a great Florida Buick and GMC dealer, come see us and test drive the new Buick or GMC of your choice. The Buick Enclave, GMC Terrain, and GMC Yukon are top picks for our GM crossover and SUV drivers! Don't forget the stylish Buick Regal and Buick Verano, or the hard-working and popular GMC Sierra in Tampa! This GMC truck has the power you need and the extras you want, and you'll love it when you test drive it. Find your new GMC Sierra or used GMC Sierra in Florida today! Schedule your test drive online, or just stop by our showroom at 9740 Adamo Dr (SR60). Feel free to contact us directly if you have any questions. Rivard Buick GMC in Tampa is here to serve you.
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9740 E Adamo Dr

Tampa, FL

33619

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Showing 2,901 reviews

September 21, 2024

I had an emergency issue with my 2024 GMC 3500 had it towed to Rivard Rick Hamel got it taken care of very fast he understood my issue and severity of me needing my truck back asap. Thanks Rick for the g More

by kendal Oakleaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hamel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Rivard Buick GMC responded

Thank you for your wonderful review, Kendal! We're glad to hear that Rick was able to assist you promptly with your 2024 GMC 3500. At Rivard Buick GMC, we strive to provide excellent customer service, especially in urgent situations. We appreciate your kind words and look forward to helping you in the future! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

September 21, 2024

Overall, Great Experience with Ronell Williams and Rivard Buick!!! Highly recommend paying him a visit... More

by CapaTwinz
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronell Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Rivard Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Ronell here at Rivard Buick GMC. Your recommendation means a lot to us! We look forward to seeing you again soon! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

September 20, 2024

The process was easy and our salesman was on top of everything. Overall great experience. More

by miguel.hernandez0530
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim
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Sep 24, 2024 -

Rivard Buick GMC responded

Thank you for your kind words, Miguel! I'm thrilled to hear that your experience at Rivard Buick GMC was easy and enjoyable. Our team strives to provide excellent service, and it's great to know that our salesman was able to meet your needs. I look forward to seeing you again for your future automotive needs! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

September 19, 2024

Super helpful, answered any and all questions I had about all the vehicles available to me. More

by ebullock96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Montero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2024 -

Rivard Buick GMC responded

Thank you so much for your wonderful review! I'm thrilled to hear that you found our team at Rivard Buick GMC helpful and informative. I take pride in providing clear answers to all your questions about our vehicles. I look forward to assisting you again in the future! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

September 19, 2024

Bobby was hands-down one of the best salesman I’ve dealt with at a dealership. He did everything I asked for and couldn’t be happier with my purchase. More

by lspencer0427
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Emmrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2024 -

Rivard Buick GMC responded

Thank you for your wonderful review! I am thrilled to hear that Bobby provided you with an exceptional experience at Rivard Buick GMC. Your satisfaction with your purchase means a lot to me. I look forward to seeing you again in the future! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

September 19, 2024

Excellent customer service from start to finish. Chris who assisted with my trade and purchase made my decision to upgrade to a new vehicle an easy choice. Thanks to my sales representative Nick Ric More

by adrin9young
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2024 -

Rivard Buick GMC responded

Thank you for your wonderful review! I am thrilled to hear that you received excellent customer service from Chris and Nick during your trade and purchase experience. Our goal at Rivard Buick GMC is to provide a relaxed and professional environment, and it's great to know we achieved that for you. I appreciate your kind words and look forward to assisting you again in the future! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

September 18, 2024

Very streamlined process, the website was easy to navigate and response time was quick. Chris Garcia the sales contact was extremely efficient and made the purchase process easy. More

by Sstarkey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2024 -

Rivard Buick GMC responded

Thank you, for your wonderful feedback! I'm thrilled to hear that you found the process at Rivard Buick GMC to be streamlined and efficient, especially with Chris assisting you. I take pride in providing a smooth experience for our customers. I look forward to seeing you again soon! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

September 17, 2024

Nick and Jadon were awesome and helped me big time. I was in and out in no time More

by jenn.sthilaire
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jadon
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Sep 19, 2024 -

Rivard Buick GMC responded

Thank you for your kind words, Jenn! We're thrilled to hear that Nick and Jadon provided you with excellent service at Rivard Buick GMC. It’s great to know you had a quick and efficient experience. We look forward to seeing you again soon! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

September 17, 2024

Arnold assisted us and we have no complaints at all - was able to answer any of our questions, explained the process, took time to make sure everything was operating correctly with the new vehicle, and am co More

by MARK.LAND75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arnold Little Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

Rivard Buick GMC responded

Thank you, Mark, for your wonderful review! We're thrilled to hear that you had a positive experience with Rivard Buick GMC. It's great to know that our team was able to assist you thoroughly and ensure everything was perfect with your new vehicle. We look forward to assisting you again in the future! Don’t hesitate to reach out when you’re ready to replace your current vehicle. Safe driving! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

September 17, 2024

Sales department top notch! Parts department which is the only other department I have used so far, didnt meet my expectations... More

by dcm8usa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Ricketts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Rivard Buick GMC responded

Thank you for your feedback. We're thrilled to hear that you had a top-notch experience with our sales department at Rivard Buick GMC. However, we are disappointed to hear that the parts department did not meet your expectations. We appreciate your input and would love to hear more about your experience. Please feel free to reach out to us directly so we can work towards ensuring a better experience in the future. We look forward to assisting you again! Sincerely, Troy Guidash t.guidash@rivardbuickgmc.com

Sep 20, 2024 -

dcm8usa responded

Honestly it was a simple communication error but I feel the associate didnt handle it as well as they could of. I was told that my parts have come in and to come by and pick them up when I'm ready. I went to Rivard and told them I ordered parts online. He then went to look up the info to get my parts and told me the parts werent there. I told him someone called me and said they arrived. This is where I thought it could of been handled better. Instead of getting up and walking up to the counter and addressing this mistake to me face to face. He continued to talk to me from his seat behind his computer only looking back at me every few seconds while he talked. Also seemed to have the attitude that it wasnt his mistake and wasnt really worried to much there was a problem. Now all this is my perception. I may be wrong in reading the situation but thats how I felt about it. In his defense he did say,"Sorry about that". His only solution was that he would call me back when the truck arrived. Everyone already hates driving in Tampa traffic. So this annoyed me to say the least. Another solution could have been. If you dont want to make a second trip back here we could ship the parts to you (The parts were only mods, I could of waited if given this solution). Anyway this is not deal breaking for me when it comes to Rivard. The people there do good work. I'm just being honest when I was asked to do this review.

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