Rivard Buick GMC

Amazing customer service from Brien B. throughout the whole process considering EVERYTHING was done through the phone as I’m in Miami and Rivard is located in Tampa! throughout the whole process considering EVERYTHING was done through the phone as I’m in Miami and Rivard is located in Tampa! More

Ordered the wrong color. They said I could register the truck in Montana, that was false. Also Thomas repeatedly got items wrong or was hard to get ahold of. I buy 6-10 vehic They said I could register the truck in Montana, that was false. Also Thomas repeatedly got items wrong or was hard to get ahold of. I buy 6-10 vehicles a year and won’t do business with Rivard again! More

Prices were very competitive compared to other dealers. Saleman was very knowledgeable. The buying experience was very good. Saleman was very knowledgeable. The buying experience was very good. More

Thomas Lin was our salesman. He was very helpful and treated us with respect. He was not arrogant or condescending. He knew his business and was a pleasure to work with. He was very helpful and treated us with respect. He was not arrogant or condescending. He knew his business and was a pleasure to work with. More

Great dealer , great Service . . David made things so easy to purchase .. definitely recommended to everyone . David made things so easy to purchase .. definitely recommended to everyone More

Love this dealership. No high pressure sales . Nick was great with everything. Would recommend this dealership to anyone. . No high pressure sales . Nick was great with everything. Would recommend this dealership to anyone. . More

Wow, what can I say! Nick by far was one of the best, most professional salesman I have ever experienced. We have been patiently waiting/working with each other for mon Nick by far was one of the best, most professional salesman I have ever experienced. We have been patiently waiting/working with each other for months to find the perfect truck. He understood what I wanted and never attempted to sell me anything else. Finally, one showed up at the lot and he immediately texted me. Best part of the experience we did all the dreadful paperwork over the phone and email, all I had to do is show up and drive away. First class customer service and the best car buying experience I’ve ever had. I foresee our business relationship lasting for a long time and can’t wait to shoot him another text for the next vehicle. Keep up the great work Nick, it was a pleasure. More

Amazing! Best experience ever. Dealership went above and beyond to make this the most pleasant easiest car buying experience I’ve ever had in 51 years Best experience ever. Dealership went above and beyond to make this the most pleasant easiest car buying experience I’ve ever had in 51 years More

Quick to take your money which makes the process not too bad but the car had water spots that they did not remove and black paint had swirl marks which I find weird since this is brand new car how do you ha bad but the car had water spots that they did not remove and black paint had swirl marks which I find weird since this is brand new car how do you have so many swirl marks? Sammy was an ok sales guy but he’s just trying to sell you a car, didn’t even bother to try to throw in rubber mats for the car which is usually a common thing I’m able to get when I purchase a vehicle. He told us about the GMC app and the points on the app would cover free mats. It did not cover the mats at all, we still needed to pay a difference. Typical dealer experience 1 good thing is that you don’t need to deal and sit down with the usually snarky sales managers at other dealers so I appreciate that. I can tell no one wanted the car because it was sitting on the lot for so long but I can see why because of the paint condition. The excuse I got “well it’s a black car so you know it is what it is, you’re going to have paint problems” … like I said it’s a new car. I shouldn’t see any of these problems with it being new. Thanks for the good price but I feel the price merited the issues with the paint More

They were professional and quick to the point. Obviously they sell a lot of trucks Obviously they sell a lot of trucks More