Riley Mazda
Stamford, CT
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49 Reviews of Riley Mazda
I wouldn't go anywhere else! What a wonderful experience. I started off emailing Dennis, and then we spoke on the phone. He even said he'd come in on his day off if I was sure I What a wonderful experience. I started off emailing Dennis, and then we spoke on the phone. He even said he'd come in on his day off if I was sure I wanted the car - talk about great service! I decided to come another day instead and when I offered to come down there in an Uber, he told me that wasn't happening and he'd pick me up. Amazing. The price was great, and the process was simple and straightforward. Dennis helped me to be in and out of there in a day, which was phenomenal. He was very professional and was happy to answer all my questions. I love my new Mazda. I was actually dreading going to the dealership after hearing what happened at other places, but it is pretty clear that they've never been to Riley Mazda. I can't recommend that place enough. If you're considering going there, stop considering and just go. Ask for Dennis White - you'll be glad you did. More
There should be 6 stars! Just drove away yesterday in the perfect car, a 2016 Mazda 3. I couldn't have asked for a more seamless experience and more importantly the best team Just drove away yesterday in the perfect car, a 2016 Mazda 3. I couldn't have asked for a more seamless experience and more importantly the best team to make it happen. Worked directly with Richie but had Curtis and Trevor help tremendously to crunch numbers and get me into this car for the best possible price. Thanks so much to all! More
Easiest Car Buying Experience The guys at Mazda were great! They kept it all about us, from asking the right questions to giving us multiple options for prices and offers Mazda had The guys at Mazda were great! They kept it all about us, from asking the right questions to giving us multiple options for prices and offers Mazda had at the time. Drove out in a brand new car! Definitely going to go back when we need another car. Thanks Riley Mazda for the CX-5! More
I walked out with a car Rich and Trevor made the numbers work, and I left with the car I selected. They matched my trade-in amount, they matched an on-line price from anothe Rich and Trevor made the numbers work, and I left with the car I selected. They matched my trade-in amount, they matched an on-line price from another location and they came in at the monthly payment amount I wanted. I was downsizing from an SUV to CX-3; after driving it for two months it's a nice car, but I wish I had stayed with a larger model. Next time. More
Worst Sales Experience Ever! I would give a negative rating if I could. Beware people! Never had a more disappointing sales experience! My car sales person Fatos was rude and full I would give a negative rating if I could. Beware people! Never had a more disappointing sales experience! My car sales person Fatos was rude and full of attitude. Why would anyone even put such a person in the front office? And guess what.. he's their Master Sales Consultant! Riley is the only Mazda dealership in the vicinity, and I guess this has got into their head. They couldn't care about customers any less. They are never certain about their inventory, and never meet the promised deadline to deliver. They get customers only because of their pricing. As I mentioned, we don't have a lot of options around Stamford and so my friend went there and had a horrible car buying experience as well! They couldn't get a car for him in time because of which the deal went over to the next month after which on the delivery day they even refused to honor a discount they'd given him saying that the offer was not valid this month. All this on the delivery day and as if it was his fault if they couldn't locate a car in time. They told they'd give me a referral bonus of $50 (which is xxxxty I know), but they didn't honor that too! Like seriously.. saving 50 bucks?? I would highly recommend you to go somewhere else, and stay away from these bunch of crooks if you want anything close to a satisfying car experience. More
Worst dealership experience Went Into the dealership ready to work out with a brand new car purchases and walked out before I even got pricing. I had one of the most unenthusiast Went Into the dealership ready to work out with a brand new car purchases and walked out before I even got pricing. I had one of the most unenthusiastic hellos from the two salespeople at the door and wasn't even introduced. Then when I started to talk about the car it was as if I was taking up Fatos' time despite being the only person in the dealership showroom. I've heard from others that have purchased their cars from here that this is one of the worst dealerships and had this confirmed with my visit. They asked if I was trading anything in and asked to evaluate my trade. After looking at the car they gave me a ridiculously low number and I knew it wasn't worth my time to go anything further despite having been prepared to walk out with keys to a new car or the paperwork for a car in order. More
Stay Away From Service Department Stay away from the service department. Provided an inaccurate assessment of problem with a clear intent to overcharge. Think about whether you would l Stay away from the service department. Provided an inaccurate assessment of problem with a clear intent to overcharge. Think about whether you would like to buy a car from a dealership with this kind of service. More
Thank you Riley Mazda I bought a CX-3 from Riley Mazda in Stamford and I am very appreciative to Dennis White, the salesman, for making the buying experience go as well as I bought a CX-3 from Riley Mazda in Stamford and I am very appreciative to Dennis White, the salesman, for making the buying experience go as well as it did. He was friendly and knowledgeable and he was able to get me the vehicle that I wanted. He worked with me on a trade-in price for my car as well as a good price on my new CX-3. He was courteous and patient as he went through the financials for the purchase as well as the details of the car when I picked it up. His agreeable and positive attitude helped seal a deal that I will be telling friends and family about. More
The Way Car Buying Should Be Buying a car from Riley Mazda was beyond fantastic! We won’t soon forget our great experience. We had originally planned to purchase a CX-5 from a Buying a car from Riley Mazda was beyond fantastic! We won’t soon forget our great experience. We had originally planned to purchase a CX-5 from a Mazda dealership closer to home, but after a very frustrating exchange proved they were unwilling to work with us, we drove to Stamford. Unsure if this dealership would be as bad, we discussed the possibility of buying our other option, a Ford Escape, instead. Thankfully, our salesman, Dennis, knew exactly what he was doing. He got us a great deal and was respectful of our time and us; the entire process took no more than 20 minutes. We were glad to buy a CX-5 from him. Plus, our experience picking up the car and signing papers was equally smooth. Trevor was awesome during the financing portion. Basically, everyone was great at Riley Mazda. Fair, considerate, and happy to help! More
A Great Experience I recently purchased a Mazda3 from Riley Mazda in Stamford, CT. The salesman, Fatos, was patient, courteous, friendly, and always available to talk I recently purchased a Mazda3 from Riley Mazda in Stamford, CT. The salesman, Fatos, was patient, courteous, friendly, and always available to talk. This was the smoothest car buying experience I have ever been through. I will be buying my next car from them. More

