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Riley Ford Inc

Plattsburgh, NY

4.8
307 Reviews

7189 US 9

Plattsburgh, NY

12901

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Showing 307 reviews

February 03, 2023

the Riley Ford Team was on point once again great fast friendly service . nothing but praise from this guy. More

by lpombrio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna, Jon, Kelley and Emily are awesome
January 29, 2023

Needed inspection as it was overdue, Riley Ford scheduled an appointment for the next day. Thank you! While there, they also recommended a tire rotation, and oil change which were both needed. No pushy sales More

by legolas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative.
January 26, 2023

They always have the best service. Timely & excellent!! I will always deal with the Riley Ford Team. More

by globerider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joy, Jenna & Jon & the service people
January 26, 2023

Excellent customer service. Service appointments completed as scheduled. Service keep up informed throughout the appointment. More

by dennis.jacques.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
January 20, 2023

Excellent customer service-oil change, recall & repair. Immediately provided loaner car when they lost power. More

by kathleen_holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
November 30, 2022

Always provide excellent service in a timely and professional manner. There when you need their help. More

by aschau12992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily in service
November 11, 2022

Very satisfied with the service. Someone came to pick up my car and returned the car after the oil change and tire rotation. More

by Dbrockway8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily in Service and Jane who picked up my car
November 09, 2022

Responded to my needs immediately ! !Problem was taken care of before noon the next day More

by gtcarnut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna
October 18, 2022

I had an issue with my truck starting and they (Kelly) got me right in and identified a bad battery. More

by perez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly McBreaity
October 06, 2022

Perfect from start to finish! Trading in my old vehicle was easy and obviously very satisfied with my new purchase! More

by Rwaldron10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
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