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Riley Ford Inc

Plattsburgh, NY

4.7
369 Reviews
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7189 US 9

Plattsburgh, NY

12901

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Showing 369 reviews

September 17, 2026

Super friendly staff and very clean well kept dealership. By far the best dealership in town. More

by Chad Frechette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff
September 06, 2026

GREAT! !! The vehicle I purchased could not have gone any easier. John Lawton made it a very low stress collaboration and was not overbearing at all! Great s More

by Kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales John Lawton, Finance Jessica Hanson
September 03, 2026

I found the attention to detail from the Riley crew rewarding and the care taken to inform me of any issues appreciated. More

by ryan.ryan.2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can not remember names.
August 21, 2026

The service department is outstanding! I have been going to this dealership for several years and they go above and beyond to ensure I’m happy. Darlene is normally my service advisor and s More

by paulzelinsky821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene
August 20, 2026

Always professional always attentive and trustworthy. I have been associated with Darlene for many years and it is great to work with her More

by twopals43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Treya
August 19, 2026

I’m so happy for the service you have do every time I need something done. My backup camera works so good now. More

by Bevleege
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly,mechanic(don’t know the name,and , Stephen
August 11, 2026

I have been happy with all of the staff and their customer service. That is all. More

by Anon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
August 07, 2026

Group does great work. Keeps our order Expedition in good running order. Great to deal with. More

by Gordonmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Representative and staff Mechanic.
August 06, 2026

Friendly people at check in and check out. Clean waiting area. The issue I had was after tire rotation the air pressure was not reset. The Service writer went over the paper work of all of the More

by sglassen270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Deragon
August 04, 2026

Great friendly dealership where everyone works as a team with one goal in mind to make sure that your experience is an exceptional one. More

by lpombrio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone is awesome
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