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Riley Ford Inc

Chazy, NY

4.9
293 Reviews

9693 Route 9

Chazy, NY

12921

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Showing 293 reviews

January 20, 2023

Excellent customer service-oil change, recall & repair. Immediately provided loaner car when they lost power. More

by kathleen_holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
November 30, 2022

Always provide excellent service in a timely and professional manner. There when you need their help. More

by aschau12992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily in service
November 11, 2022

Very satisfied with the service. Someone came to pick up my car and returned the car after the oil change and tire rotation. More

by Dbrockway8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily in Service and Jane who picked up my car
November 09, 2022

Responded to my needs immediately ! !Problem was taken care of before noon the next day More

by gtcarnut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna
October 18, 2022

I had an issue with my truck starting and they (Kelly) got me right in and identified a bad battery. More

by perez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly McBreaity
October 06, 2022

Perfect from start to finish! Trading in my old vehicle was easy and obviously very satisfied with my new purchase! More

by Rwaldron10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
October 04, 2022

great friendly service as always . you can always count on the Riley Ford Team to deliver top notch service. More

by lpombrio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna, Jon, Kelley and Emily are awesome
September 26, 2022

Always very professional and always gets it right the first time. Scheduling is always very easy also More

by musicwithdave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service staff as a whole
September 22, 2022

All staff goes above and beyond making sure you are a satisfied customer before going out the door. Hats off to Riley Ford...We bought our new 2022 Ford and we love it.... More

by lucky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean and Ryan, Casey Martineau
September 08, 2022

Never responded to my inquiry about the truck I was interested in. Felt like click bait More

by dfrenchconsult
Recommend Dealer
No
Employees Worked With
No employee ever contacted me
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