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Riley Ford Inc

Chazy, NY

4.9
293 Reviews

9693 Route 9

Chazy, NY

12921

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Showing 293 reviews

May 23, 2023

Their customer service is impeccable! Kelly in service, offered to help & spent over an hour with me in my car getting my update an CarPlay working! More

by dodgegirl44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly in Service
May 09, 2023

Sale went good. Ryan explained everything, so there were no surprises. Service department seems interested in getting things right. Family owned for generations. Clo More

by kadiddle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Roberts, Casey Martineau
April 27, 2023

The mechanic that we had that day noticed issues with our breaks. Guy was very professional and did excellent job. Thankyou More

by Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic
April 11, 2023

Riley Ford is great, with quick and friendly service. I’d refer them to anyone in the hunt for a new vehicle. More

by rswamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily, Casey Martineau
April 06, 2023

Staff are always respectful, communicate well what I need to know, and the work is done well. I always feel confident when my car is serviced at this dealership. More

by Ruby'sMom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not deal with Casey Martineau, so I'm not sure why his name is listed, Casey Martineau
March 31, 2023

Awesome people and a fantastic experience. My new go to place for all new vehicles. More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Lawton
March 29, 2023

Great people and great service. My car is always fixed correctly and on time. I also love that they offer pick up and delivery. Keep up the great job!! More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
March 27, 2023

Excellent staff and they make you feel like family, we have purchased all of our vehicles here. More

by Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
March 23, 2023

Always a friendly greating. Prompt service and always a follow up to insure satisfaction. Unscheduled service needs handled as promptly as time allows. More

by geolitle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
March 23, 2023

From the date of purchase have had excellent service in all departments. Feels like family. More

by Debbylawton215
Recommend Dealer
Yes
Employees Worked With
John Lawton
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