Riley Ford Inc

Simple oil change but well handled Staff courteous and accommodating- sometimes pushy on product and services performed but with a simple no we move on. They should offer but not try to Staff courteous and accommodating- sometimes pushy on product and services performed but with a simple no we move on. They should offer but not try to add unless agreed upon. More

Excellent service Freindly and Professional Jon was great, and listening to what I was interested in purchasing he found the perfect pre-owned Escape that fits my needs perfectly. During the bu Jon was great, and listening to what I was interested in purchasing he found the perfect pre-owned Escape that fits my needs perfectly. During the buying process there was no pressure got a fair price on my trade in. Also explained every feature of the ford vehicle and made sure I had no additional questions or concerns. Jon in sales, Allyson in service and Courtney for signing all were professional, friendly and pleasant to do business with. I have been a Riley Ford customer for many years and always treated with respect, fairness. Very happy being part of the "Riley Ford family" . More

Top Notch Service Scott was great found the exact vehicle I wanted within a few days of visiting dealership! Also, explained every single feature of the ford & made sur Scott was great found the exact vehicle I wanted within a few days of visiting dealership! Also, explained every single feature of the ford & made sure I understood each one. Also, I had 1 month left on my Toyota which ford took care of so i didn’t have to visit toyota for lease end. I have purchased my last several vehicles in VT so Riley has won my business. Casey was also great & very responsive to my initial interest. Very Happy More

Friendly and Professional There was an airbag recall on my Mustang and Riley Ford was able to get the airbag very quickly. I made the appointment and when arrived all paperwor There was an airbag recall on my Mustang and Riley Ford was able to get the airbag very quickly. I made the appointment and when arrived all paperwork was ready , I was loaned a vehicle to go to work and I picked up my Mustang on my lunch hour. I had the pleasure of meeting both Allyson and Jenna whom were both very pleasant, friendly , smiling happy young ladies yet very professional at their jobs. I am extremely satisfied with my experience with Riley Ford and the staff and I thank them. I will continue to use Riley Ford for my Mustang if any service issues arise or if I were ever to consider purchasing a new Ford vehicle. More

Great Service Service was excellent. No hassel, people were very very pleasant to deal with. Will definitely be dealing with them in the future. Everything was com Service was excellent. No hassel, people were very very pleasant to deal with. Will definitely be dealing with them in the future. Everything was completed with out question. Allyson in the service department was very very great to deal with. More

Riley Ford Excellence needs no suggestions for improvement, it is a long drive from our community to Chazy for service, but entirely worth the time. Even our Yel Excellence needs no suggestions for improvement, it is a long drive from our community to Chazy for service, but entirely worth the time. Even our Yellow Lab looks forward to being there where his treats never seem to end. More

Riley Ford used car dept. The salsman (Bill) was very freindly and helpful. Riley had the only pre owned, certified SHO/pp i could find so it was basically sold when i arrived. The salsman (Bill) was very freindly and helpful. Riley had the only pre owned, certified SHO/pp i could find so it was basically sold when i arrived. Despite that Bill was still very helpful throughout the sales process. The financing/paperwork part was very smooth and easy. They took care of registration even! More

Ford recall Very satisfied as always. Would not consider any other dealership to purchase a vehicle or for service. Riley Ford treats us like family. They truly Very satisfied as always. Would not consider any other dealership to purchase a vehicle or for service. Riley Ford treats us like family. They truly do make customers for life. More

Over the top I wish that I could give a 10 star rating as that is the way I feel after purchasing my new Ford Explorer from Riley Ford. Casey was "Over the top" in I wish that I could give a 10 star rating as that is the way I feel after purchasing my new Ford Explorer from Riley Ford. Casey was "Over the top" in customer service.... Honest, patient and very professional. I received quick responses to all of my questions. They truly made me feel like I was an important part of their business. More than I can say for a lot of other dealerships. Kudos to all of the staff at Riley Ford.....I will now be a customer for life! PS.......I LOVE MY EXPLORER!!! More

Service call. Great service. Took care of all service issues related to my Escape. Very accomadating and friendly staff. Willing to go the extra mile for the custom Great service. Took care of all service issues related to my Escape. Very accomadating and friendly staff. Willing to go the extra mile for the customer. More