Riley Ford Inc

Service Had our Ford Taurus serviced with the works package and always the technician did a top notch job. Jason is a very good technician. They should more Had our Ford Taurus serviced with the works package and always the technician did a top notch job. Jason is a very good technician. They should more guys like Jason. More

Great Deal!! Billy Tedford was as friendly as could be and he offered the best deal of all the dealerships I visited. He really did his homework to take care of m Billy Tedford was as friendly as could be and he offered the best deal of all the dealerships I visited. He really did his homework to take care of me. Everyone there was willing to answer any question and help in any way. I could not ask for more. More

16th Vehicle bought at Riley Ford Salesman Scott Osika did a great job with the sale and an even better job setting up my I-Phone to Sync with the car. I have owned a Riley Ford car si Salesman Scott Osika did a great job with the sale and an even better job setting up my I-Phone to Sync with the car. I have owned a Riley Ford car since 1978, 16 in all. Riley Ford is like family. My 2018 Ford Escape meets all our needs, similar to the 2013 and 2015 Ford Escapes I leased. More

Friendly No matter who meets you, it’s always pleasant and with a smile. They do whatever they can to help you solve your problem. Thank you Riled Ford. No matter who meets you, it’s always pleasant and with a smile. They do whatever they can to help you solve your problem. Thank you Riled Ford. More

Outstanding customer service experience Outstanding service experience all around! Out of town traveller broke down very early on a Saturday morning and contacted local Ford dealer (Riley Fo Outstanding service experience all around! Out of town traveller broke down very early on a Saturday morning and contacted local Ford dealer (Riley Ford). The man in parts contacted the service manager at home to develop a plan to get me back on road asap. Truck towed to Riley ford where issue diagnosed, repair cost estimated, parts ordered, all before noon on a Saturday. Further, the dealership promised to have me back on the road as soon as parts arrived on Monday afternoon. Not only did Riley Ford complete the repairs on time, they came in under budget! Highly recommend the folks at Riley Ford! More

Excellent Riley Ford was a pleasure to work with. Scott Osika was also a great pleasure to work with. I will recommend Riley Ford my family and friends. Fiv Riley Ford was a pleasure to work with. Scott Osika was also a great pleasure to work with. I will recommend Riley Ford my family and friends. Five Stars!!! More

:ife is Good Initial meeting with the sales staff (Bill) was pleasant. I enjoyed the interaction using emails to finalize my transaction and ended up purchasing a Initial meeting with the sales staff (Bill) was pleasant. I enjoyed the interaction using emails to finalize my transaction and ended up purchasing a new 2018 Ford Explorer. Thank you to everyone involved. Highly recommend Riley Ford to anyone looking for a new or used vehicle. More

Professional service I had an amazing experience at Riley Ford, and always felt that i was being taken care of. Very professional service all around and I am very happy wi I had an amazing experience at Riley Ford, and always felt that i was being taken care of. Very professional service all around and I am very happy with the purchase of my Focus. They made the entire experience easy and stress free. More

Not pushy and helpful in every way, to get the vehicle I was Like I said not pushy, asking what I was looking for and wanted on the vehicle. The salesman was familiar with the vehicle and did an awesome job show Like I said not pushy, asking what I was looking for and wanted on the vehicle. The salesman was familiar with the vehicle and did an awesome job showing me the it all. said he was always there as questions came up. I have driven a different make for most of my life and decided on a change. I am from Chazy and decided to support the dealership in my town. I have known the reputation they have...so here I am. The experience was awesome in all ways. Thank you Riley Ford! More

OUTSTANDING! I have never experienced the quality of amazing service such as I get a Riley Ford in Chazy, NY Kristina Durose is very thorough in explaining the se I have never experienced the quality of amazing service such as I get a Riley Ford in Chazy, NY Kristina Durose is very thorough in explaining the service required, works you through variety of pricing needed to return your vehicle in the best condition possible. Kristina took care of all rebate requests online (which can be painful) so that the cash card will simply arrive in my mailbox. Kristina returns your calls promptly and schedules the service in a reasonable timeframe. At my recent visit my SUV was going to need new tires and the brand I wanted needed to be ordered. Their mechanic found my tire has been mismatched and the coolant line leaking that I was unaware about. He saved my SUV! Within an hour of waiting in their comfortable waiting area, I was informed that the repair was going to take extended time d/t parts ordering. They had pulled up a brand-new loaner car for me to take for the week! They had my favorite music playing in the vehicle (how did they know my music choice?) I was told to go anywhere I wanted with instructions just refill the gas and keep my dog out of the new car. I was in a state of shock and enjoyed that week tremendously just b/c they entrusted me with their new vehicle. My SUV returned to me in the time they stated and all the work was well done. I topped the loaner car with gas and gave it a car wash, I cared for that car as if it was mine. I seriously had a hard time to leave it behind when I returned it to Riley Ford, just b/c I had been treated tremendously. I know Riley Ford gets trophies for their service... on this day well they deserve another trophy! Riley Ford knows what they are doing and other businesses could benefit from their expertise, no doubt about it. The one thing missed is they were suppose to put one of the business decals on my SUV but they forgot that. At my next visit I will insist that they put their logo on my vehicle. Truly a VERY Remarkable Business! Maria JoAnn Haley, Morrisonville, New York More