
Riley Ford Inc
Plattsburgh, NY
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Always friendly, helpful, high quality! I have been a customer of Riley Ford for over 20 years, for sales and service, and I always feel well taken care of. I'm always greeted by name and I I have been a customer of Riley Ford for over 20 years, for sales and service, and I always feel well taken care of. I'm always greeted by name and I feel heard when I have a concern with my car. The staff makes sure I am comfortable while waiting for my car to be serviced. I trust the service completed on my car will be the best it can be. More
Riley Ford Amazing experience, no pressure and they make you part of the process and welcome you to their Family and you’re respected as a customer Amazing experience, no pressure and they make you part of the process and welcome you to their Family and you’re respected as a customer More
BOB B Always a great experiernce visting Riley Ford. Very freiendly, on time, and great service. People to people dealership. They are concerend that you ar Always a great experiernce visting Riley Ford. Very freiendly, on time, and great service. People to people dealership. They are concerend that you are comforable while waiting, coffee, water, etc. More
Caring family professional work ethic Each of the girls in the service department welcome me in and check me in quickly, the sales staff talk to me about possible upgrades but are not push Each of the girls in the service department welcome me in and check me in quickly, the sales staff talk to me about possible upgrades but are not pushy and don’t make me feel uncomfortable. I will always bring my car here for service, the service people always do a great job and if there is something going on they keep looking until the issue is found. More
Service Great service! They aways works with our busy schedules. They always explain exactly what needs to be completed and all options available. They all ex Great service! They aways works with our busy schedules. They always explain exactly what needs to be completed and all options available. They all exhibit great customer service! More
Easy peewee. When I made the decision to purchase talked to the salesman (thanks Bill) I went in to sign the paperwork everything was prepared and explained very w When I made the decision to purchase talked to the salesman (thanks Bill) I went in to sign the paperwork everything was prepared and explained very well. I could have been more satisfied! Thank you all. More
Personal and high quality Staff are always welcoming, personal, know my name, answer my questions fully, and provide excellent service every time, no exceptions. I love my car Staff are always welcoming, personal, know my name, answer my questions fully, and provide excellent service every time, no exceptions. I love my car and I'm glad I have a trusted and high quality place to take it for regular maintenance. Also love the sales team! More
annual inspection Took my vehicle in for annual inspection and an oil change, they checked vehicle over for me. I was out of there in less than an hour. Took my vehicle in for annual inspection and an oil change, they checked vehicle over for me. I was out of there in less than an hour. More
Oil change Most courteous and professional service department I've ever been in. Oil change was completed before I knew it. Will come here next time my vehicle n Most courteous and professional service department I've ever been in. Oil change was completed before I knew it. Will come here next time my vehicle needs servicing. More
Excellent service Great customer service. We have been a customer of Riley Ford for numerous years. They treat you like part of their family. Thank you Riley Ford!! Great customer service. We have been a customer of Riley Ford for numerous years. They treat you like part of their family. Thank you Riley Ford!! More