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Riley Ford Inc

Plattsburgh, NY

4.8
307 Reviews

7189 US 9

Plattsburgh, NY

12901

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Showing 307 reviews

September 18, 2019

Explorer service This was my first visit to Riley Ford's service department. I was particularly impressed by the friendliness and professionalism of the ladies with w More

by Art
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina, Kelly, Jenna, Jon Gravelle, Casey Martineau
September 08, 2019

Service Had my truck in for service and had an oil change and tire rotation completed. While in they were also able to quickly preform a service bulletin reca More

by Ford2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina, Jenna, Kelly, John.
August 20, 2019

super duty awesome, great service.. Never any hassles when getting service here. Fast quick friendly service every time. It's a pleasure doing business here ever More

by lpombrio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna,John,Christine,Kelly,Kyle
August 20, 2019

Professional and friendly Staff was professional. They listened to what I wanted. They did not try to sell me something I did not need or want. The entire process of buying a v More

by ridgerock25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Tedford, Jennifer Cordick, Casey Martineau
August 12, 2019

My f150 purchase I will just say it was my first truck purchase there and my last, will say better then dealing with Bailey but anything is better then a Bailey More

by Pepper3116$
Recommend Dealer
No
Employees Worked With
Do not remember
August 10, 2019

Very Helpful and Courtious! We were vey pleased with the time that was spent giving us a look at all the options in buying our new 2019 Explorer and also with the time they spent More

by Moona / Rod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Osika
August 07, 2019

Great service!!! I am always pleased with the service Dept. They always very pleasant. They try their best to fit us in right away and get the job done More

by Tutu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I want to say Kelly but I could be wrong
August 02, 2019

oil change quick service, very friendly staff. walked me through what was done, what needs to be done and gave me a print out of my options. More

by marieileannn08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
August 02, 2019

Friendly and efficient Always totally satisfied with Riley’s. The staff in all departments are friendly and accommodating. Service department is fantastic. Their policy of More

by Temarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna Sequin
August 01, 2019

The absolute best service department. Installed bed ramps on my F150. Really went out of their way to ensure they were properly installed. Fantastic job!!l. Both the parts and service depa More

by John & Edie Stefanov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All the folks in the service and parts departments.
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