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Riley Ford Inc

Plattsburgh, NY

4.8
307 Reviews

7189 US 9

Plattsburgh, NY

12901

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Showing 307 reviews

June 19, 2020

Great Service & Sales People It was a good experience and when they found a problem they came to me and explained it and then I had them fix it. I do appreciate the work that they More

by jrgillette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Roberts, Benjamin Duffy, Casey Martineau
June 17, 2020

BOB B Excellent service, on time, free oil change on every second oil change great incentive . Clean dealership, very up to date on Covid-19 regulations and More

by bobbyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer
June 10, 2020

Good service and explanation on the status of the truck. Would suggest show where a leak is instead of just stating there is a leak. More

by Danmuske
Recommend Dealer
Yes
Employees Worked With
Service
June 02, 2020

great customer service never fails to amaze me the great service I get when going to Riley Ford. Weather its the sales service or parts team always top notch. More

by lpombrio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gauthier .Kyle Hicks ,Ben and kelley
May 20, 2020

Outstanding Service during trying times!! Had our truck (F-150) serviced recently. Even tho COVID-19 prevents many things it did not prevent Riley Ford from providing me with outstanding serv More

by John & Edie Stefanov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna Seguin (JLV)
May 19, 2020

Service provided on May 5 Very satisfied with the work completed, related recall specs and oil change and brakes maintenance. Very friendly and professional attitude., It was More

by jgarlock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
May 18, 2020

Great customer service! This dealership has the friendliest and most accommodating staff anywhere! I will recommend them to my friends and family. Thank You Riley Ford for More

by Jennd68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica, Jenna and Ben. , Casey Martineau
April 30, 2020

Excellent Service After Sale As 20+ years customers we can tell you that great service does not end with the sale. Riley Ford's service department is top notch! More

by chazycrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna Sequin and Kristina DuRose
April 11, 2020

Awesome dealership experience Had to replace my 2019 F150 after totaling it in an accident. As a return customer Riley Ford took exceptional care of me and my needs. Experience wa More

by Sidneycrispy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Owner joy who spoke with me during sale, Jessica who I signed with, Jenna in service, and everyone greeted me each time I am at the dealership. , Casey Martineau
April 03, 2020

Always a top rate experience. They truly care about their customers and are always willing to help. I will be back and would recommend them to anybody More

by J.gravelle
Recommend Dealer
Yes
Employees Worked With
Service
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