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Riley Ford Inc

Chazy, NY

4.9
293 Reviews

9693 Route 9

Chazy, NY

12921

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Showing 293 reviews

May 20, 2020

Outstanding Service during trying times!! Had our truck (F-150) serviced recently. Even tho COVID-19 prevents many things it did not prevent Riley Ford from providing me with outstanding serv More

by John & Edie Stefanov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna Seguin (JLV)
May 19, 2020

Service provided on May 5 Very satisfied with the work completed, related recall specs and oil change and brakes maintenance. Very friendly and professional attitude., It was More

by jgarlock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
May 18, 2020

Great customer service! This dealership has the friendliest and most accommodating staff anywhere! I will recommend them to my friends and family. Thank You Riley Ford for More

by Jennd68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica, Jenna and Ben. , Casey Martineau
April 30, 2020

Excellent Service After Sale As 20+ years customers we can tell you that great service does not end with the sale. Riley Ford's service department is top notch! More

by chazycrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna Sequin and Kristina DuRose
April 11, 2020

Awesome dealership experience Had to replace my 2019 F150 after totaling it in an accident. As a return customer Riley Ford took exceptional care of me and my needs. Experience wa More

by Sidneycrispy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Owner joy who spoke with me during sale, Jessica who I signed with, Jenna in service, and everyone greeted me each time I am at the dealership. , Casey Martineau
April 03, 2020

family We had an issue with our explorer and the Riley Ford family was there for us. Thank you so much for treating us like family and helping us out with ou More

by Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon
April 03, 2020

Always a top rate experience. They truly care about their customers and are always willing to help. I will be back and would recommend them to anybody More

by J.gravelle
Recommend Dealer
Yes
Employees Worked With
Service
March 29, 2020

Excellent job troubleshooting and repairing “trailer battery not charging” also did routine service and had the vehicle completed on time. Also found a problem with the heat shield which will be repaire More

by tee_jay_b
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
March 17, 2020

great every thing done as promised. Checked the vehicle found one problem, repaired under warranty . Could not ask for more. Very pleased with the service a More

by steve-leclair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
March 03, 2020

great customer service great friendly service where everyone treats you like family. This dealership is awesome doesn't matter witch department sales, parts or service they More

by lpombrio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
john gauthier, christinna , jenna and kelley
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