Back

Riley Ford Inc

Plattsburgh, NY

4.9
307 Reviews

7189 US 9

Plattsburgh, NY

12901

Directions

By Type

Showing 307 reviews

January 14, 2025

Great service and communication plus they picked up my vehicle and returned it to me More

by Jayannis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Praetorius
January 13, 2025

Whole experience from start to finish was smooth! Great people and great service! Thank you! More

by b.praetor13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
December 30, 2024

I brought it in for a noise and sequel problem and it is still making the noise. More

by jw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Casey Martineau
December 26, 2024

Awesome Dealership, an incredible team! ! It truly is a family oriented dealership, I highly recommend this dealership for new car sales as well as service! More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Roberts, Jenna Seguin
December 12, 2024

They take customer service to an outstanding level. A brief question lead to a service tech coming out and answering more questions. More

by Pereau2272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately not known
December 12, 2024

Riley Ford is very very dependable. And complete work as promised when promised. Trust them completely More

by gtcarnut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Jason,
December 08, 2024

We have bought several vehicles from Riley. Customer Service is top notch. Ryan our sales person always explains all the features in our new vehicle so we understand. More

by gsduquette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Roberts, Casey Martineau
November 26, 2024

I needed a new tire & the service rep was very helpful . He was able to schedule me for an appointment within a few days. More

by Char
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
November 20, 2024

Riley Ford always provides professional service. The service advisor keeps you updated on the progress of the service. The service is completed on time. More

by dennis.jacques.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not listed
November 19, 2024

We have been dealing with this dealership for years. Jon and all the staff have been wonderful to my husband and me. That’s why we keep coming back, we are like family! Thanks everyone More

by Ford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
2
...