
Riley Ford Inc
Plattsburgh, NY
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Always courteous and helpful. Professional service department. Quick turnaround on repair appointment. Customer satisfaction appears to be a priority in all areas of the business. I feel confident department. Quick turnaround on repair appointment. Customer satisfaction appears to be a priority in all areas of the business. I feel confident they offer this to all their customers. More
AS ALWAYS THE BAIR FAMILY HAS HAD A GREAT EXPERIANCE WITH RILEY FORDS KEEP UP THE GREAT JOB. I WASNT SURE IF THE ECO ENGINE WAS WHAT I WANTED BUT TONY EXPLAINED THINGS TO ME AND CONVIENCED ME THAT I WOUL RILEY FORDS KEEP UP THE GREAT JOB. I WASNT SURE IF THE ECO ENGINE WAS WHAT I WANTED BUT TONY EXPLAINED THINGS TO ME AND CONVIENCED ME THAT I WOULD LIKE IT. TONYS SON GAVE US A GREAT LESSON ON HOW TO SET UP ALL THE FUNCTIONS OF OUR NEW EXPLORER HATS OFF TO HIM More
I am happy with my dealer. Everyone is kind and polite. The only thing I don't like is waiting an hour and thirty minutes for my car to be ready. Seems like a long time to have to wait. The only thing I don't like is waiting an hour and thirty minutes for my car to be ready. Seems like a long time to have to wait. More
I have always had great service and fair dealings with Riley Ford. I dealt with them for a long time and then went to Hyundai strictly for the warranty on their cars. After a few years and realizing that Riley Ford. I dealt with them for a long time and then went to Hyundai strictly for the warranty on their cars. After a few years and realizing that their service and the value that their cars retain can not compare to Ford, I went back to Riley Ford. I won't be hanging again. More
As always great service and courteous people. Will always recommend them to friends and family. A great locally owned car dealership with wonderful employees and staff. Thank You recommend them to friends and family. A great locally owned car dealership with wonderful employees and staff. Thank You More
I was shocked that a leaking AC line would cost 1300 plus dollars to repair on a 20016 vehicle. I will now have to think twice on another explorer dollars to repair on a 20016 vehicle. I will now have to think twice on another explorer More
Always provide outstanding service!! Friendly/helpful customer service and technicians. Always take he time to help!! Really a great dealership!! I don’t need 25 words to tell you that they’re a great customer service and technicians. Always take he time to help!! Really a great dealership!! I don’t need 25 words to tell you that they’re a great dealership!! More
awesome place to do buisness with. always great friendly service wouldn't think of going anywhere else. thank you all for being awesome all of the time place to do buisness with. always great friendly service wouldn't think of going anywhere else. thank you all for being awesome all of the time More
Servicing 2019 Escape Excellent service. My only complaint would be they don’t wash the vehicle. Last place I worked with did, every single time it went in. Excellent service. My only complaint would be they don’t wash the vehicle. Last place I worked with did, every single time it went in. More