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Riley Ford Inc

Plattsburgh, NY

4.8
307 Reviews

7189 US 9

Plattsburgh, NY

12901

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Showing 307 reviews

September 22, 2020

Always courteous and helpful. Professional service department. Quick turnaround on repair appointment. Customer satisfaction appears to be a priority in all areas of the business. I feel confident More

by Anna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
September 14, 2020

AS ALWAYS THE BAIR FAMILY HAS HAD A GREAT EXPERIANCE WITH RILEY FORDS KEEP UP THE GREAT JOB. I WASNT SURE IF THE ECO ENGINE WAS WHAT I WANTED BUT TONY EXPLAINED THINGS TO ME AND CONVIENCED ME THAT I WOUL More

by SCOTT RILEYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TONY ROBERTS & SON
September 06, 2020

I am happy with my dealer. Everyone is kind and polite. The only thing I don't like is waiting an hour and thirty minutes for my car to be ready. Seems like a long time to have to wait. More

by Barbara Kopp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Tedford Who has retired.
September 04, 2020

I have always had great service and fair dealings with Riley Ford. I dealt with them for a long time and then went to Hyundai strictly for the warranty on their cars. After a few years and realizing that More

by strombly4161
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know everyone's name but they were all ecellent., Casey Martineau
August 27, 2020

As always great service and courteous people. Will always recommend them to friends and family. A great locally owned car dealership with wonderful employees and staff. Thank You More

by tjr6363
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna.
August 25, 2020

I love the truck I bought it is spacious and Casey was a great help with helping my find Exactly what I was looking for More

by Vennettemike
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
August 25, 2020

I was shocked that a leaking AC line would cost 1300 plus dollars to repair on a 20016 vehicle. I will now have to think twice on another explorer More

by kobo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
August 14, 2020

Always provide outstanding service!! Friendly/helpful customer service and technicians. Always take he time to help!! Really a great dealership!! I don’t need 25 words to tell you that they’re a great More

by John & Edie Stefanov
Recommend Dealer
Yes
Employees Worked With
Service/Parts departments!
August 06, 2020

awesome place to do buisness with. always great friendly service wouldn't think of going anywhere else. thank you all for being awesome all of the time More

by lpombrio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna,John ,Kelley and Ben
August 04, 2020

Servicing 2019 Escape Excellent service. My only complaint would be they don’t wash the vehicle. Last place I worked with did, every single time it went in. More

by bmanor64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Martineau
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